Mendix
Enterprise Customer Success Manager - DACH(m/w/x)
Full-timeWith HomeofficeSenior
Berlin, Köln, Frankfurt am Main, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart
New Job?Nejo!
The AI Job Search Engine
SPSPARETECH
Senior Enterprise Customer Success Manager(m/w/x)
Stuttgart, München
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Managing post-sales journey for a data-driven platform connecting factory operators and suppliers, including on-site visits and events. Firsthand experience with manufacturing processes and substantial CS models knowledge required. 30 days vacation, VSOP program participation, and €1000 annual training budget.
Requirements
- Substantial experience in process design, CS models, and customer segmentation
- Ability to prioritize tasks and work independently
- Willingness to travel 2-4 times per month
- Deep product knowledge and ability to resolve client issues
- Firsthand experience with manufacturing processes
- Proficiency in German and English
Tasks
- Own the post-sales journey from handover to onboarding
- Manage customer usage, renewals, and upsells
- Connect with customers through proactive outreach
- Conduct on-site visits and host dedicated events
- Represent the company at customer events and regional meetups
- Drive personal and professional development
- Collaborate with the Customer Success Management team
- Enhance processes, tools, and product offerings
- Develop deep product knowledge to tackle technical challenges
- Proactively resolve client issues and optimize product adoption
- Ensure seamless integration to boost customer satisfaction and retention
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Learning & Development
- Annual training budget of 1000 EURO
More Vacation Days
- 30 days of vacation
Competitive Pay
- Participation in VSOP program
Company Bike
- Subsidized job bike
Healthcare & Fitness
- Wellpass gym membership
Corporate Discounts
- Corporate benefits discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SPARETECH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- MongoDB
Customer Success Manager - German Speaking(m/w/x)
Full-timeWith HomeofficeSeniorStuttgart - MARKT-PILOT
Director Customer Success - DACH & Europe(m/w/x)
Full-timeWith HomeofficeSeniorStuttgart - MongoDB
Customer Success Manager, German Speaker(m/w/x)
Full-timeWith HomeofficeSeniorStuttgart - Zuora
Enterprise Account Executive DACH(m/w/x)
Full-timeWith HomeofficeSeniorMünchen, Berlin, Frankfurt am Main, Stuttgart
SPSPARETECH
Senior Enterprise Customer Success Manager(m/w/x)
Stuttgart, München
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Managing post-sales journey for a data-driven platform connecting factory operators and suppliers, including on-site visits and events. Firsthand experience with manufacturing processes and substantial CS models knowledge required. 30 days vacation, VSOP program participation, and €1000 annual training budget.
Requirements
- Substantial experience in process design, CS models, and customer segmentation
- Ability to prioritize tasks and work independently
- Willingness to travel 2-4 times per month
- Deep product knowledge and ability to resolve client issues
- Firsthand experience with manufacturing processes
- Proficiency in German and English
Tasks
- Own the post-sales journey from handover to onboarding
- Manage customer usage, renewals, and upsells
- Connect with customers through proactive outreach
- Conduct on-site visits and host dedicated events
- Represent the company at customer events and regional meetups
- Drive personal and professional development
- Collaborate with the Customer Success Management team
- Enhance processes, tools, and product offerings
- Develop deep product knowledge to tackle technical challenges
- Proactively resolve client issues and optimize product adoption
- Ensure seamless integration to boost customer satisfaction and retention
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Learning & Development
- Annual training budget of 1000 EURO
More Vacation Days
- 30 days of vacation
Competitive Pay
- Participation in VSOP program
Company Bike
- Subsidized job bike
Healthcare & Fitness
- Wellpass gym membership
Corporate Discounts
- Corporate benefits discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SPARETECH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
SPARETECH
Industry
IT
Description
The company is building a data-driven platform that connects factory operators and suppliers across industries worldwide.
Not a perfect match?
- Mendix
Enterprise Customer Success Manager - DACH(m/w/x)
Full-timeWith HomeofficeSeniorBerlin, Köln, Frankfurt am Main, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart - MongoDB
Customer Success Manager - German Speaking(m/w/x)
Full-timeWith HomeofficeSeniorStuttgart - MARKT-PILOT
Director Customer Success - DACH & Europe(m/w/x)
Full-timeWith HomeofficeSeniorStuttgart - MongoDB
Customer Success Manager, German Speaker(m/w/x)
Full-timeWith HomeofficeSeniorStuttgart - Zuora
Enterprise Account Executive DACH(m/w/x)
Full-timeWith HomeofficeSeniorMünchen, Berlin, Frankfurt am Main, Stuttgart