Flip GmbH
Strategic Customer Success Manager(m/w/x)
Full-timeWith HomeofficeManagement
Berlin, Stuttgart
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SP
SPARETECHSenior Enterprise Customer Success Manager(m/w/x)
Stuttgart, München
Full-timeWith Home OfficeSenior
AI/ML
Description
In this role, you will take charge of the entire post-sales journey, engaging with customers through outreach and events while driving their success. Your focus will be on building relationships, resolving issues, and enhancing processes to ensure satisfaction and retention.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Substantial experience in process design, CS models, and customer segmentation
- •Ability to prioritize tasks and work independently
- •Willingness to travel 2-4 times per month
- •Deep product knowledge and ability to resolve client issues
- •Firsthand experience with manufacturing processes
- •Proficiency in German and English
Work Experience
approx. 4 - 6 years
Tasks
- •Own the post-sales journey from handover to onboarding
- •Manage customer usage, renewals, and upsells
- •Connect with customers through proactive outreach
- •Conduct on-site visits and host dedicated events
- •Represent the company at customer events and regional meetups
- •Drive personal and professional development
- •Collaborate with the Customer Success Management team
- •Enhance processes, tools, and product offerings
- •Develop deep product knowledge to tackle technical challenges
- •Proactively resolve client issues and optimize product adoption
- •Ensure seamless integration to boost customer satisfaction and retention
Languages
German – Business Fluent
English – Business Fluent
Benefits
Learning & Development
- •Annual training budget of 1000 EURO
More Vacation Days
- •30 days of vacation
Competitive Pay
- •Participation in VSOP program
Company Bike
- •Subsidized job bike
Healthcare & Fitness
- •Wellpass gym membership
Corporate Discounts
- •Corporate benefits discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SPARETECH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SP
SPARETECHSenior Enterprise Customer Success Manager(m/w/x)
Stuttgart, München
Full-timeWith Home OfficeSenior
AI/ML
New Job?Nejo!
The AI Job Search Engine
Description
In this role, you will take charge of the entire post-sales journey, engaging with customers through outreach and events while driving their success. Your focus will be on building relationships, resolving issues, and enhancing processes to ensure satisfaction and retention.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Substantial experience in process design, CS models, and customer segmentation
- •Ability to prioritize tasks and work independently
- •Willingness to travel 2-4 times per month
- •Deep product knowledge and ability to resolve client issues
- •Firsthand experience with manufacturing processes
- •Proficiency in German and English
Work Experience
approx. 4 - 6 years
Tasks
- •Own the post-sales journey from handover to onboarding
- •Manage customer usage, renewals, and upsells
- •Connect with customers through proactive outreach
- •Conduct on-site visits and host dedicated events
- •Represent the company at customer events and regional meetups
- •Drive personal and professional development
- •Collaborate with the Customer Success Management team
- •Enhance processes, tools, and product offerings
- •Develop deep product knowledge to tackle technical challenges
- •Proactively resolve client issues and optimize product adoption
- •Ensure seamless integration to boost customer satisfaction and retention
Languages
German – Business Fluent
English – Business Fluent
Benefits
Learning & Development
- •Annual training budget of 1000 EURO
More Vacation Days
- •30 days of vacation
Competitive Pay
- •Participation in VSOP program
Company Bike
- •Subsidized job bike
Healthcare & Fitness
- •Wellpass gym membership
Corporate Discounts
- •Corporate benefits discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SPARETECH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
SPARETECH
Industry
IT
Description
The company is building a data-driven platform that connects factory operators and suppliers across industries worldwide.
Not a perfect match?
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