weCreate Data GmbH
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSenior
Hamburg, Wien
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APAppinio
Senior Customer Success Manager DACH(m/w/x)
Hamburg, Berlin, München
Full-timeWith Home OfficeSenior
AI/ML
Data Science
Nejo AI Summary
Strategic customer engagement with AI-powered insights platform for market research. 3-5 years B2B customer consulting experience required. No cap on vacation days, temporary work abroad up to 180 days.
Requirements
- Degree in psychology, business administration, market research, or equivalent professional experience
- Minimum 3-5 years of experience in supporting and consulting B2B customers
- Experience in dynamic, interactive environments
- Commercial mindset
- Background in Market Research or experience with data/insights-driven solutions
- Drive and purpose in work
- Native German skills and fluent in English
- Hands-on mentality, pragmatism, and proactivity
- Active listening and purposeful communication
- Team player and enjoyment of work
Tasks
- Serve as the primary contact for strategic customers
- Build and maintain strong executive-level relationships
- Understand and resolve complex business challenges
- Provide strategic guidance on leveraging consumer insights
- Prepare and conduct impactful client workshops and trainings
- Monitor customer activity and health scores
- Proactively identify opportunities to enhance customer experience
- Mitigate potential churn risks
- Identify growth opportunities and collaborate with Sales
- Gather customer feedback and represent their voice internally
- Collaborate cross-functionally with Product, Research, Marketing, and Sales
- Coach and guide junior Customer Success Managers
- Contribute to team development and best practices
Work Experience
- 3 - 5 years
Education
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Benefits
Flexible Working
- Flexibility policy with no cap on vacation days
Workation & Sabbatical
- Temporary work from abroad for up to 180 days
Modern Equipment
- All necessary hardware provided
Parking & Commuter Benefits
- Mobility budget for office commute
Healthcare & Fitness
- Subsidised Urban Sports Club membership
Startup Environment
- Access to co-working spaces in select cities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Appinio and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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APAppinio
Senior Customer Success Manager DACH(m/w/x)
Hamburg, Berlin, München
Full-timeWith Home OfficeSenior
AI/ML
Data Science
Nejo AI Summary
Strategic customer engagement with AI-powered insights platform for market research. 3-5 years B2B customer consulting experience required. No cap on vacation days, temporary work abroad up to 180 days.
Requirements
- Degree in psychology, business administration, market research, or equivalent professional experience
- Minimum 3-5 years of experience in supporting and consulting B2B customers
- Experience in dynamic, interactive environments
- Commercial mindset
- Background in Market Research or experience with data/insights-driven solutions
- Drive and purpose in work
- Native German skills and fluent in English
- Hands-on mentality, pragmatism, and proactivity
- Active listening and purposeful communication
- Team player and enjoyment of work
Tasks
- Serve as the primary contact for strategic customers
- Build and maintain strong executive-level relationships
- Understand and resolve complex business challenges
- Provide strategic guidance on leveraging consumer insights
- Prepare and conduct impactful client workshops and trainings
- Monitor customer activity and health scores
- Proactively identify opportunities to enhance customer experience
- Mitigate potential churn risks
- Identify growth opportunities and collaborate with Sales
- Gather customer feedback and represent their voice internally
- Collaborate cross-functionally with Product, Research, Marketing, and Sales
- Coach and guide junior Customer Success Managers
- Contribute to team development and best practices
Work Experience
- 3 - 5 years
Education
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Benefits
Flexible Working
- Flexibility policy with no cap on vacation days
Workation & Sabbatical
- Temporary work from abroad for up to 180 days
Modern Equipment
- All necessary hardware provided
Parking & Commuter Benefits
- Mobility budget for office commute
Healthcare & Fitness
- Subsidised Urban Sports Club membership
Startup Environment
- Access to co-working spaces in select cities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Appinio and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Appinio
Industry
Research
Description
The company is a global market research firm that combines an AI-powered insights platform with expert consultancy.
Not a perfect match?
- weCreate Data GmbH
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorHamburg, Wien - plancraft
Senior Customer Success Manager - SaaS/B2B(m/w/x)
Full-timeRemoteSeniorHamburg - Ingestro
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorHamburg, Berlin - Cordes Consulting GmbH
Senior Kundenbetreuer / Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorHamburgfrom 4,800 / month - Mendix
Enterprise Customer Success Manager - DACH(m/w/x)
Full-timeWith HomeofficeSeniorBerlin, Köln, Frankfurt am Main, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart