Genesys Cloud Services Germany GmbH
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSenior
München
New Job?Nejo!
The AI Job Search Engine
RA
Rapid7 GMBHSenior Customer Success Advisor(m/w/x)
München
Full-timeOn-siteSenior
Description
As a Senior Customer Success Advisor, you will partner with customers to help them maximize their cybersecurity investments. Your role involves guiding customers in product adoption, addressing their needs, and ensuring their long-term success with Rapid7 solutions.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •5–6+ years in Customer Success, Account Management, or Consulting within SaaS or high-tech
- •Strong interpersonal and communication skills
- •Proficiency in German (C1+) and English (B2+)
- •Ability to develop customer strategies and drive product adoption
- •Solid understanding of technical concepts and security frameworks
- •Experience partnering with technical teams and senior stakeholders
- •Strong project management, prioritisation, and problem-solving abilities
- •Ability to identify and mitigate customer risks proactively
- •Core Value Embodiment
Work Experience
5 years
Tasks
- •Build and maintain strategic relationships with key customer stakeholders
- •Act as the primary contact for inquiries and issue resolution
- •Drive customer satisfaction through effective communication
- •Provide product expertise to optimize Rapid7 solutions
- •Lead customer engagements, including status and Executive Business Reviews
- •Identify and mitigate risks to support customer retention and renewal
- •Advocate for customer needs to influence product and service improvements
Languages
German – Business Fluent
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Rapid7 GMBH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Rapid7 GMBHSenior Customer Success Advisor(m/w/x)
München
Full-timeOn-siteSenior
New Job?Nejo!
The AI Job Search Engine
Description
As a Senior Customer Success Advisor, you will partner with customers to help them maximize their cybersecurity investments. Your role involves guiding customers in product adoption, addressing their needs, and ensuring their long-term success with Rapid7 solutions.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •5–6+ years in Customer Success, Account Management, or Consulting within SaaS or high-tech
- •Strong interpersonal and communication skills
- •Proficiency in German (C1+) and English (B2+)
- •Ability to develop customer strategies and drive product adoption
- •Solid understanding of technical concepts and security frameworks
- •Experience partnering with technical teams and senior stakeholders
- •Strong project management, prioritisation, and problem-solving abilities
- •Ability to identify and mitigate customer risks proactively
- •Core Value Embodiment
Work Experience
5 years
Tasks
- •Build and maintain strategic relationships with key customer stakeholders
- •Act as the primary contact for inquiries and issue resolution
- •Drive customer satisfaction through effective communication
- •Provide product expertise to optimize Rapid7 solutions
- •Lead customer engagements, including status and Executive Business Reviews
- •Identify and mitigate risks to support customer retention and renewal
- •Advocate for customer needs to influence product and service improvements
Languages
German – Business Fluent
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Rapid7 GMBH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Rapid7 GMBH
Industry
IT
Description
The company aims to create a secure digital world by leveraging expertise in cybersecurity solutions.
Not a perfect match?
- Genesys Cloud Services Germany GmbH
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Senior Customer Success Manager(m/w/x)
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