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GEGetYourGuide

Senior Business Operations Manager - AM Operations Planning & Performance(m/w/x)

Berlin
Full-timeWith Home OfficeSenior

Designing target-setting frameworks and managing incentive programs for a global travel marketplace. 5+ years AM/Sales/Revenue Operations experience required. Hybrid work, annual personal growth budget.

Requirements

  • 5+ years AM/Sales/Revenue Operations experience
  • Experience in fast-paced tech/marketplace/SaaS
  • Experience with target setting and attainment management
  • Experience with performance reporting for large commercial teams
  • Owning high-stakes operational processes with precision
  • Building and managing operational processes at scale
  • Experience with teams of 50+ people
  • High detail-orientation and reliability
  • Accuracy as non-negotiable
  • Consistent follow-through
  • Analytical and data-driven approach
  • Using performance data for insights and decisions
  • Experience with BI tools (Looker, Tableau, Power BI) a plus
  • Strong communication skills
  • Strong influencing skills
  • Effective work with regional teams and senior stakeholders
  • Ability to manage multiple priorities simultaneously
  • Adaptability in high-growth, fast-changing environment
  • Fluent in English

Tasks

  • Design and implement target-setting frameworks
  • Manage target attainment tracking and incentive programs
  • Lead portfolio health monitoring and reporting
  • Ensure accurate BoB and portfolio assignments
  • Build and maintain AM performance dashboards
  • Provide real-time visibility into key metrics
  • Conduct AM capacity planning and resource allocation
  • Define pipeline management and activity tracking standards
  • Ensure consistent data quality and actionable insights
  • Identify and implement workflow improvements
  • Standardize processes and enhance operational tools
  • Support AM leadership with operational insights

Work Experience

  • 5 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Looker
  • Tableau
  • Power BI

Benefits

Flexible Working

  • Hybrid working approach
  • Work from anywhere (30 days/year)

Additional Allowances

  • Annual personal growth budget

Mentorship & Coaching

  • Mentorship programs

Team Events

  • Quarterly team events
  • Yearly company-wide events

Public Transport Subsidies

  • Monthly transportation budget

Healthcare & Fitness

  • Monthly fitness budget
  • Health and wellness benefits

Corporate Discounts

  • Discounts on activities

Learning & Development

  • Language reimbursement program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of GetYourGuide and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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