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GEGetYourGuide

Senior Manager, Performance Management(m/w/x)

Berlin
Full-timeWith Home OfficeManagement
AI/ML

Building operational analytics tools for the Care department at a global travel marketplace. Track record building operational performance visibility tools required. Annual personal growth budget, 30 days work-from-anywhere.

Requirements

  • Strong analytical skills
  • Experience with business intelligence tools (e.g., Looker, Power BI)
  • Track record of building operational performance visibility tools
  • Ability to structure ambiguous data
  • Driving insights through hypothesis testing
  • Proven experience in performance management
  • Strategic leadership skills
  • Team building skills
  • Workforce management experience
  • Exceptional communication skills
  • Ability to present complex data findings
  • Ability to lead transformative innovation
  • Driving win-win collaboration efforts
  • Understanding of strategies affecting Care
  • Ability to lead improvement initiatives

Tasks

  • Drive innovation by implementing new solutions and technologies
  • Set department KPIs, targets, and milestones
  • Contribute to broader KPI target setting and achievement
  • Empower the Care department with operational analytics tools
  • Build effective teams in Workforce Management and Operations Analytics
  • Empower team members through stretch goals and growth opportunities
  • Collaborate with other departments to influence broader strategies
  • Foster collaboration to achieve key outcomes
  • Model guiding principles to promote a respectful and inclusive work environment
  • Transform challenges into opportunities for growth

Work Experience

  • 5 - 7 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Looker
  • Power BI

Benefits

Flexible Working

  • Hybrid working approach

Additional Allowances

  • Annual personal growth budget

Mentorship & Coaching

  • Mentorship programs

Workation & Sabbatical

  • Work from anywhere for 30 days

Team Events

  • Quarterly team events
  • Yearly company-wide events

Public Transport Subsidies

  • Monthly transportation budget

Healthcare & Fitness

  • Monthly fitness budget
  • Health and wellness benefits

Corporate Discounts

  • Discounts on activities

Learning & Development

  • Language reimbursement program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of GetYourGuide and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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