SAP
SAP BDC Solution Customer Success Manager (Senior) Advisor(m/w/x)
Full-time/Part-timeWith HomeofficeExperienced
Walldorf, Hamburg, Berlin, Ratingen, Eschborn, Gerlingen, Garching bei München
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SASAP
SAP BDC Solution Customer Success Manager Senior Advisor(m/w/x)
Walldorf, Hamburg, Berlin, Ratingen, Eschborn, Gerlingen, Garching bei München
Full-time, Part-timeWith Home OfficeSenior
Nejo AI Summary
Advising executives on cloud business application solution adoption and value acceleration for 400,000+ customers. Deep knowledge of business models, strategies, and line of business processes required. Flexible working models.
Requirements
- Strong executive presence
- Strong relationship building skills
- Deep knowledge of business models
- Deep knowledge of business strategies
- Deep knowledge of line of business processes
- Proven ability to handle difficult customer situations
- Proven ability to discuss complex issues with customer executives
- Experience driving renewals, expansions, up-sells of subscription or perpetual license-based solutions
- Ability to apply risk-mitigation strategies
- Deep expertise with SAP BDC solutions
- Broad understanding of SAP solutions portfolio
- Broad understanding of business processes enabled by SAP solutions
- Technical understanding to address technical issues
- Deep understanding of cloud software solutions
- Deep understanding of cloud delivery models
- Deep understanding of cloud challenges
- Good knowledge of SaaS processes
- Good knowledge of IaaS processes
- Strong program/project management skills
- Strong governance skills
- Expert commercial/deal support skills
- Relationship-driven mindset
- Excellent verbal communication skills
- Excellent non-verbal communication skills
- Fluency in German
- Fluency in English
- Excellent verbal communication skills
- Excellent non-verbal communication skills
Tasks
- Act as a trusted advisor
- Provide BDC expertise to executives and business lines
- Position BDC as the cloud platform of choice
- Accelerate value delivery through rapid solution adoption and consumption
- Build deep executive relationships
- Earn trusted advisor status with customers
- Identify new opportunities for SAP solutions
- Mitigate churn and manage SAP solution renewals
- Manage customer crises and de-escalate situations
- Identify sales leads
- Support sales in expansion and upsell efforts
- Drive renewals for subscription or perpetual license solutions
- Drive expansions for subscription or perpetual license solutions
- Drive up-sells for subscription or perpetual license solutions
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- SAP BDC
- SAP
- Cloud
- SaaS
- IaaS
Benefits
Learning & Development
- Constant learning
- Skill growth
Informal Culture
- Culture of inclusion
Healthcare & Fitness
- Focus on health and well-being
Flexible Working
- Flexible working models
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SASAP
SAP BDC Solution Customer Success Manager Senior Advisor(m/w/x)
Walldorf, Hamburg, Berlin, Ratingen, Eschborn, Gerlingen, Garching bei München
Full-time, Part-timeWith Home OfficeSenior
Nejo AI Summary
Advising executives on cloud business application solution adoption and value acceleration for 400,000+ customers. Deep knowledge of business models, strategies, and line of business processes required. Flexible working models.
Requirements
- Strong executive presence
- Strong relationship building skills
- Deep knowledge of business models
- Deep knowledge of business strategies
- Deep knowledge of line of business processes
- Proven ability to handle difficult customer situations
- Proven ability to discuss complex issues with customer executives
- Experience driving renewals, expansions, up-sells of subscription or perpetual license-based solutions
- Ability to apply risk-mitigation strategies
- Deep expertise with SAP BDC solutions
- Broad understanding of SAP solutions portfolio
- Broad understanding of business processes enabled by SAP solutions
- Technical understanding to address technical issues
- Deep understanding of cloud software solutions
- Deep understanding of cloud delivery models
- Deep understanding of cloud challenges
- Good knowledge of SaaS processes
- Good knowledge of IaaS processes
- Strong program/project management skills
- Strong governance skills
- Expert commercial/deal support skills
- Relationship-driven mindset
- Excellent verbal communication skills
- Excellent non-verbal communication skills
- Fluency in German
- Fluency in English
- Excellent verbal communication skills
- Excellent non-verbal communication skills
Tasks
- Act as a trusted advisor
- Provide BDC expertise to executives and business lines
- Position BDC as the cloud platform of choice
- Accelerate value delivery through rapid solution adoption and consumption
- Build deep executive relationships
- Earn trusted advisor status with customers
- Identify new opportunities for SAP solutions
- Mitigate churn and manage SAP solution renewals
- Manage customer crises and de-escalate situations
- Identify sales leads
- Support sales in expansion and upsell efforts
- Drive renewals for subscription or perpetual license solutions
- Drive expansions for subscription or perpetual license solutions
- Drive up-sells for subscription or perpetual license solutions
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- SAP BDC
- SAP
- Cloud
- SaaS
- IaaS
Benefits
Learning & Development
- Constant learning
- Skill growth
Informal Culture
- Culture of inclusion
Healthcare & Fitness
- Focus on health and well-being
Flexible Working
- Flexible working models
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
SAP
Industry
IT
Description
SAP innovations help over four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Not a perfect match?
- SAP
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