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KA
KAYAK
20d ago

Salesforce Administrator / Senior Analyst(m/w/x)

Berlin
Full-timeWith Home OfficeSenior

Description

As a Salesforce Administrator, you will support various functions by managing user access, overseeing support processes, and handling data manipulation. This role involves collaborating with a skilled team to enhance the Salesforce system and ensure effective project management.

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Requirements

  • •Extensive experience with user support and user acceptance testing
  • •Experience triaging and managing tickets in Jira or similar tools
  • •Comfort analyzing and manipulating data in Excel
  • •Practical experience administering Salesforce or equivalent CRM/platform experience
  • •Interest in Advertising Sales, Finance Operations, or meta-search technology
  • •Strong attention to detail and ability to work independently
  • •Willingness to learn and adapt as processes change
  • •Experience with NetSuite, Google Ad Manager, DocuSign, Conga, Gearset or similar tools
  • •Exposure to Finance Operations or Ad Sales
  • •Advanced Salesforce experience or platform migration/change management experience

Work Experience

approx. 4 - 6 years

Tasks

  • •Handle changes to user access and org settings
  • •Manage automation logic and custom metadata
  • •Configure objects, fields, and features
  • •Supervise the Salesforce user support queue in Jira
  • •Delegate support ticket management to the junior analyst
  • •Guide effective support processes
  • •Perform data manipulation using Salesforce Data Loader and Excel
  • •Familiarize with applications like NetSuite, Google Ad Manager, DocuSign, and Conga
  • •Manage small-to-medium size enhancement projects from requirements gathering to deployment
  • •Conduct hands-on system configuration and testing

Tools & Technologies

SalesforceJiraExcelNetSuiteGoogle Ad ManagerDocuSignCongaGearset

Languages

English – Business Fluent

Benefits

Mental Health Support

  • •Company-paid therapy sessions
  • •Company-paid subscription to HeadSpace

More Vacation Days

  • •Company-wide week off
  • •Generous paid vacation
  • •Time off for your birthday
  • •6 weeks paid vacation

Flexible Working

  • •No meeting Fridays

Generous Parental Leave

  • •Paid parental leave

Social Impact

  • •Paid volunteer time

Additional Allowances

  • •Development Dollars

Career Advancement

  • •Leadership development

Learning & Development

  • •Access to on-demand e-learnings

Corporate Discounts

  • •Travel Discounts

Other Benefits

  • •Employee Resource Groups

Free or Subsidized Food

  • •Free lunch 2 days per week

Retirement Plans

  • •Pension plan contributions

Public Transport Subsidies

  • •Public transportation subsidies

Company Bike

  • •Bike leasing program

Team Events

  • •Monthly social events
  • •Thursday happy hours
  • •Sports teams
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of KAYAK and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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