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Sales Operations Specialist(m/w/x)
CRM analytics and SFE reporting for RNAi therapeutics targeting rare diseases. Experience with Veeva CRM and SAP in a pharma or biotech environment required. Small team context, data visualization for strategic market monitoring.
Requirements
- Bachelor’s degree in Business, Life Sciences, or Finance
- Background in business operations or pharma/biotech industry
- Strong organizational and multi-tasking skills
- Ability to balance competing demands effectively
- Experience with Veeva CRM and SAP
- Analytical skills and data mining experience
- Problem-solving skills and attention to detail
- Full professional proficiency in German and English
Tasks
- Conduct CRM analytics for sales performance insights
- Deliver actionable insights into customer interactions
- Generate Sales Force Effectiveness (SFE) reports
- Create dashboards to monitor market trends
- Support strategic decision-making through data visualization
- Analyze data to identify improvement opportunities
- Monitor SFE key performance indicators
- Ensure timely follow-ups and maintain progress
- Optimize CRM tools and IC tracking
- Implement MBOs and Account Plans
- Implement HCP Targeting and Segmentation into CRM
- Perform data quality checks and system adjustments
- Ensure data accuracy and reliability
- Prepare monthly local and international sales reports
- Develop sales performance forecasts and business metrics
- Manage pharmacy requests and registrations
- Review and follow up on order tools
- Ensure compliance with industry regulations
- Maintain ethical standards in all operations
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Veeva CRM
- SAP
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Sales Operations Specialist(m/w/x)
CRM analytics and SFE reporting for RNAi therapeutics targeting rare diseases. Experience with Veeva CRM and SAP in a pharma or biotech environment required. Small team context, data visualization for strategic market monitoring.
Requirements
- Bachelor’s degree in Business, Life Sciences, or Finance
- Background in business operations or pharma/biotech industry
- Strong organizational and multi-tasking skills
- Ability to balance competing demands effectively
- Experience with Veeva CRM and SAP
- Analytical skills and data mining experience
- Problem-solving skills and attention to detail
- Full professional proficiency in German and English
Tasks
- Conduct CRM analytics for sales performance insights
- Deliver actionable insights into customer interactions
- Generate Sales Force Effectiveness (SFE) reports
- Create dashboards to monitor market trends
- Support strategic decision-making through data visualization
- Analyze data to identify improvement opportunities
- Monitor SFE key performance indicators
- Ensure timely follow-ups and maintain progress
- Optimize CRM tools and IC tracking
- Implement MBOs and Account Plans
- Implement HCP Targeting and Segmentation into CRM
- Perform data quality checks and system adjustments
- Ensure data accuracy and reliability
- Prepare monthly local and international sales reports
- Develop sales performance forecasts and business metrics
- Manage pharmacy requests and registrations
- Review and follow up on order tools
- Ensure compliance with industry regulations
- Maintain ethical standards in all operations
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Veeva CRM
- SAP
About the Company
Alnylam Pharmaceuticals, Inc.
Industry
Pharmaceuticals
Description
The company has led the RNAi Revolution and develops innovative medicines to treat diseases at their genetic source.
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