Description

In this role, you will support the Sales Operations Team by managing lead data, coordinating proposals, and collaborating with Sales and Marketing. Your day-to-day responsibilities will include analyzing client information, preparing presentations, and ensuring high-quality service across multiple projects.

Requirements

• •Academic degree in Life Sciences with experience in genomics research or clinical laboratory work
• •Degree in Marketing, Business, Finance, or Communication is a plus
• •Professional experience in the Life Sciences industry
• •Several years of customer service or sales experience
• •Experience working in multicultural and global environments
• •Proficiency with CRM systems (e.g., Salesforce, ACT, Goldmine)
• •Strong collaboration skills with sales teams and cross-functional departments
• •Customer-focused mindset with the ability to anticipate and manage client needs
• •Fluent in English and German (mandatory)
• •Clear and accurate communication, both verbally and in writing
• •Demonstrates fairness, integrity, and confidentiality
• •Aligns priorities with customer needs and expectations
• •Willingness to travel and attend virtual meetings across time zones
• •Confident communicator with strong interpersonal skills and ability to work collaboratively

Tasks

• •Support the Sales Operations Team
• •Communicate with internal and external stakeholders
• •Collaborate with Sales and Marketing for lead generation
• •Manage customer lead data in Salesforce
• •Handle daily pricing requests
• •Coordinate and complete RFPs
• •Gather information for proposals
• •Create and submit proposals
• •Prepare sales presentations
• •Maintain reporting tools like spreadsheets and graphs
• •Analyze potential and existing clients
• •Maintain proposal content and Q&A databases
• •Review proposal databases with SMEs and internal teams
• •Provide accurate proposal information to sales teams
• •Maintain sales pipeline and forecast data
• •Oversee client databases and contract management
• •Manage multiple client projects with high-quality service
• •Organize sales meetings on a weekly, monthly, and quarterly basis
• •Evaluate processes and recommend improvements
• •Ensure proposals meet quality standards and deadlines

Tools & Technologies

Benefits