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DEDeepL

Renewal Success Manager(m/w/x)

München
Full-timeWith Home OfficeExperienced
AI/ML

Leading renewals for critical SaaS/AI customers, aligning usage with pricing models. Proven commercial renewal success and value narrative skills required. Hybrid work, flexible hours, diverse team.

Requirements

  • Proven success in commercial renewal role
  • Experience in SaaS or AI organisation
  • Commercial mindset
  • Ability to tell compelling value narrative
  • Knowledge of LAER customer success framework
  • Knowledge of quota to cash
  • Knowledge of pricing levers
  • Strong collaboration with Customer Success
  • Strong collaboration with Account Executives
  • Strong collaboration with Go to Market organisations
  • Highly structured approach to renewal lifecycle
  • Operational framework for renewal lifecycle
  • Skilled at negotiating with procurement
  • Skilled at negotiating with finance
  • Skilled at negotiating with legal
  • Skilled at negotiating with customer stakeholders
  • Protecting margins
  • Fostering long term relationships
  • Fluent German language skills
  • Fluent English language skills
  • Willingness to apply even if not all boxes checked

Tasks

  • Lead renewals for critical customer engagements
  • Align customer health and usage with pricing models
  • Design pricing models and multi-year agreements
  • Navigate procurement processes and legal negotiations
  • Ensure terms meet Deal Desk standards
  • Partner with Customer Success Managers and Account Executives
  • Maintain forecast accuracy for the region
  • Collaborate with Global Systems Integrators and partners
  • Align renewal strategy with customer digital transformation

Work Experience

  • approx. 1 - 4 years

Education

  • High school diploma

Languages

  • GermanFluent
  • EnglishFluent

Benefits

Flexible Working

  • Hybrid work schedule
  • Flexible working hours

Informal Culture

  • Diverse and internationally distributed team
  • Open communication

Career Advancement

  • Regular feedback

Competitive Pay

  • Virtual Shares

Team Events

  • Regular in-person team events
  • Monthly full-day hacking sessions

More Vacation Days

  • 30 days of annual leave

Mental Health Support

  • Mental health resources
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DeepL and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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