Miro
Senior Renewal Manager(m/w/x)
Full-timeWith HomeofficeSenior
München
New Job?Nejo!
The AI Job Search Engine
SE
ServiceNowRenewal Account Manager(m/w/x)
München
Full-timeWith Home OfficeSenior
AI/ML
Description
As a Renewal Account Manager, you will focus on negotiating contracts and ensuring customer satisfaction. This role involves understanding customer needs, monitoring health metrics, and collaborating with teams to enhance value realization and product adoption.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in integrating AI into work processes
- •5+ years in Renewal Account Management or Customer Success
- •Experience leading customer retention for SaaS products
- •Advanced proficiency with contract renewal processes
- •Experience building relationships with peers and partners
- •Excellent customer management skills
- •Personal initiative for process improvement
- •Strong work ethic and quota achievement
- •Deep expertise with SaaS model for enterprise software
Education
Bachelor's degree
OR
Master's degree
Work Experience
5 years
Tasks
- •Negotiate renewal contracts
- •Develop win/win negotiation strategies
- •Identify customer needs for renewal closure
- •Maintain understanding of ServiceNow licensing models
- •Monitor customer health metrics
- •Develop risk mitigation strategies
- •Provide updates on renewal status to management
- •Engage customers on renewal readiness and needs
- •Connect with customers on multi-year contracts
- •Present renewal proposals to customers
- •Notify customers of upcoming contract expiration
- •Resolve complex issues with Legal and Sales Operations
- •Partner with Customer Success to review value achievement
Languages
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ServiceNowRenewal Account Manager(m/w/x)
München
Full-timeWith Home OfficeSenior
AI/ML
New Job?Nejo!
The AI Job Search Engine
Description
As a Renewal Account Manager, you will focus on negotiating contracts and ensuring customer satisfaction. This role involves understanding customer needs, monitoring health metrics, and collaborating with teams to enhance value realization and product adoption.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in integrating AI into work processes
- •5+ years in Renewal Account Management or Customer Success
- •Experience leading customer retention for SaaS products
- •Advanced proficiency with contract renewal processes
- •Experience building relationships with peers and partners
- •Excellent customer management skills
- •Personal initiative for process improvement
- •Strong work ethic and quota achievement
- •Deep expertise with SaaS model for enterprise software
Education
Bachelor's degree
OR
Master's degree
Work Experience
5 years
Tasks
- •Negotiate renewal contracts
- •Develop win/win negotiation strategies
- •Identify customer needs for renewal closure
- •Maintain understanding of ServiceNow licensing models
- •Monitor customer health metrics
- •Develop risk mitigation strategies
- •Provide updates on renewal status to management
- •Engage customers on renewal readiness and needs
- •Connect with customers on multi-year contracts
- •Present renewal proposals to customers
- •Notify customers of upcoming contract expiration
- •Resolve complex issues with Legal and Sales Operations
- •Partner with Customer Success to review value achievement
Languages
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
ServiceNow
Industry
IT
Description
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Not a perfect match?
- Miro
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Senior Global Solution Sales Executive - Security(m/w/x)
Full-timeWith HomeofficeSeniorMünchen