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JLJLL

Reception Services Coordinator(m/w/x)

Berlin
Full-timeOn-siteExperienced
AI/ML
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Greeting visitors and managing front desk operations in a high-profile corporate setting. Previous corporate reception experience required. 4-day work week.

Requirements

  • Previous experience in high-profile corporate environment
  • English and local language fluency
  • Proficient Microsoft Office Pack knowledge
  • High attention to detail
  • Outstanding customer service skills
  • Confident written and verbal customer communication
  • Professionalism at all times
  • Team ambassador
  • Excellent team player
  • Willingness to go above and beyond
  • Manage reception area furniture and equipment
  • Recommend reception area improvements
  • Set up and maintain local security team relationships
  • Previous reception supervisory experience
  • Facilities Management exposure
  • Coordinate reception teams for adequate coverage
  • Ensure coverage during peak times
  • Ensure seamless handover to security personnel
  • Understanding of visitor management systems
  • Understanding of pre-registration processes
  • Coordinate service support for issue resolution
  • Implement new processes and standards
  • Coordinate and deliver training to reception teams

Tasks

  • Perform general reception duties
  • Check in visitors
  • Answer telephones
  • Provide assistance to visitors
  • Support and lead onsite reception teams
  • Ensure visitor management systems are up to date
  • Pre-register visitors
  • Coordinate reception teams for adequate desk coverage
  • Ensure seamless handover with security personnel
  • Maintain the general condition of reception areas
  • Ensure service excellence across campus or region
  • Coordinate service support for issue resolution
  • Implement new processes and standards across sites
  • Coordinate and deliver training to reception teams
  • Provide operational oversight of campus or region
  • Act as an escalation point for issues
  • Feed back issues to the Program Manager
  • Ensure compliance with EHS requirements and standards
  • Meet visitor needs for additional support or assistance

Work Experience

  • approx. 1 - 4 years

Education

  • High school diploma

Languages

  • English – Business Fluent
  • local – Business Fluent

Tools & Technologies

  • Microsoft Office Pack
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of JLL and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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