Reonic
Technical Customer Success Manager - France(m/w/x)
Full-timeOn-siteExperienced
Berlin
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Technical support for B2B SaaS in solar, storage, and heat pumps, guiding 2000+ business customers. C2 Italian proficiency and B2B SaaS customer success experience required. MacBook provided, regular team events.
Requirements
- C2 Italian proficiency
- B2B SaaS customer service/success experience
- Technical background (e.g., industrial engineering)
- Previous start-up ecosystem experience
- Motivation to drive change in renewables
- Desire to have a positive impact
- Excellent communication abilities in Italian and English
- Excellent presentation abilities in Italian and English
- Encouraged to apply even if not meeting all requirements
Tasks
- Be the primary contact for B2B customers
- Solve technical issues from day one
- Guide customers through technical questions
- Leverage customer feedback to enhance software
- Collaborate with the development team
- Improve customer experience daily
- Assist customers in calls and support chat
- Identify and address technical bottlenecks
- Work with the engineering team to improve solutions
- Strategically plan growth and innovation projects
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- Italian – Native
- English – Business Fluent
Benefits
Healthcare & Fitness
- Gym membership
Snacks & Drinks
- Coffee
Team Events
- Regular team events
Modern Equipment
- MacBook
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Reonic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Technical support for B2B SaaS in solar, storage, and heat pumps, guiding 2000+ business customers. C2 Italian proficiency and B2B SaaS customer success experience required. MacBook provided, regular team events.
Requirements
- C2 Italian proficiency
- B2B SaaS customer service/success experience
- Technical background (e.g., industrial engineering)
- Previous start-up ecosystem experience
- Motivation to drive change in renewables
- Desire to have a positive impact
- Excellent communication abilities in Italian and English
- Excellent presentation abilities in Italian and English
- Encouraged to apply even if not meeting all requirements
Tasks
- Be the primary contact for B2B customers
- Solve technical issues from day one
- Guide customers through technical questions
- Leverage customer feedback to enhance software
- Collaborate with the development team
- Improve customer experience daily
- Assist customers in calls and support chat
- Identify and address technical bottlenecks
- Work with the engineering team to improve solutions
- Strategically plan growth and innovation projects
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- Italian – Native
- English – Business Fluent
Benefits
Healthcare & Fitness
- Gym membership
Snacks & Drinks
- Coffee
Team Events
- Regular team events
Modern Equipment
- MacBook
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Reonic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Reonic
Industry
Other
Description
The company focuses on renewable technology and encourages innovative contributions from individuals.
Not a perfect match?
- Reonic
Technical Customer Success Manager - France(m/w/x)
Full-timeOn-siteExperiencedBerlin - Reonic
Account Manager - DACH(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - Reonic
Marketing Specialist(m/w/x)
Full-timeOn-siteExperiencedBerlin - Reonic
Account Manager - Tech Focus(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - Reonic
Account Manager – Netherlands Market (SaaS, Greentech)(m/w/x)
Full-timeOn-siteExperiencedBerlin