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ARArctic Wolf Networks Germany GmbH

Operations Excellence Engineer 1(m/w/x)

Frankfurt am Main
Full-timeOn-siteEntry Level

Root cause analysis and automation tool deployment for cybersecurity operations. 1-2 years Python or PowerShell coding experience required. Equity for all employees, 30 days annual leave.

Requirements

  • Foundational troubleshooting and problem-solving capabilities
  • 1–2 years of coding experience in Python or PowerShell
  • Basic knowledge of enterprise IT infrastructure
  • Familiarity with ticketing systems and task management tools
  • Effective communication and documentation skills
  • 0–2 years in technical operations or process improvement roles
  • Bachelor’s degree in a relevant field or equivalent technical experience

Tasks

  • Perform root cause analysis for operational issues
  • Implement corrective actions for operational issues
  • Assist in developing automation tools to improve workflows
  • Deploy automation tools to enhance team efficiency
  • Document operational processes
  • Contribute to internal knowledge bases
  • Collaborate with GTS2 stakeholders for process improvements
  • Participate in requirement gathering for new tools
  • Test new tools or enhancements
  • Provide support for customer cases and escalate as necessary

Education

  • Bachelor's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Python
  • PowerShell
  • Zendesk
  • Jira

Benefits

Competitive Pay

  • Equity for all employees

More Vacation Days

  • 30 days annual leave

Purpose-Driven Work

  • Paid volunteering days off

Retirement Plans

  • Pension plan: BaV Direktversicherung and VwL Vermögenswirksame Leistungen

Learning & Development

  • Training and career development programs

Mental Health Support

  • Robust Employee Assistance Program (EAP) with mental health service

Family Support

  • Fertility support

Generous Parental Leave

  • Paid parental leave
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Arctic Wolf Networks Germany GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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