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Onsite Support Engineer (Data Center) L2(m/w/x)
Onsite installation, splicing, and OTDR testing of fiber optic cables and server hardware at global innovator of digital and AI infrastructure services. Hands-on experience with fiber optic measurement technology and ISO 27001 knowledge essential. Company car for private use, JobRad leasing.
Requirements
- Knowledge of server (rack/blade), storage systems, network switches, cabling (copper, fiber)
- Experience in structured network cabling setup and maintenance
- Application of measurement technology for quality measurements and fault analysis of fiber optic cables
- Knowledge in compliance & security (ISO 27001, access control, data protection)
- Diligent documentation and activity records
- Experience with on-call and standby services
- Completed ITK training or comparable higher-level experience
- Several years of experience in data center environments and fiber optic technology
- Knowledge in server/storage technologies and network infrastructure
- Certifications such as CompTIA Server+, Cisco CCNA, ITIL desirable
- Willingness to work shifts and on-call services
- Fluent German and good English skills
- Driver's license class B required
Tasks
- Analyze and resolve complex infrastructure issues
- Manage firmware and patch updates with vendors
- Install and troubleshoot fiber optic cables in racks
- Perform splicing operations, both mechanical and fusion
- Conduct OTDR measurements and Bit-Error-Rate tests
- Integrate into structured cabling systems
- Assist with migrations and projects, such as new racks
- Manage escalations and liaise with L3 support and architecture teams
- Create technical documentation, including measurement logs
- Oversee spare part and asset management
Work Experience
- approx. 4 - 6 years
Education
- Vocational certification
Languages
- German – Fluent
- English – Advanced
Tools & Technologies
- Server (Rack/Blade)
- Storage systems
- Network switches
- Cabling (copper, fiber)
- Measurement technology
Benefits
Company Vehicle
- Firmenwagen auch zur privaten Nutzung
Retirement Plans
- Betriebliche Altersvorsorge
Corporate Discounts
- Bitkom-Mitarbeiterrabatte
Flexible Working
- Home-Office-Option
Company Bike
- JobRad-Leasing
Modern Equipment
- Mitarbeiter-Technikprogramm
Family Support
- Familienservice
Bonuses & Incentives
- Referral Bonus
More Vacation Days
- Sonderurlaubstage
Other Benefits
- Gruppen-Unfallversicherung
Additional Allowances
- Jubiläumszuwendung
Not a perfect match?
- NTT GermanyFull-timeWith HomeofficeSeniorBad Homburg vor der Höhe
- NTT Germany
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Onsite Support Engineer (Data Center) L2(m/w/x)
Onsite installation, splicing, and OTDR testing of fiber optic cables and server hardware at global innovator of digital and AI infrastructure services. Hands-on experience with fiber optic measurement technology and ISO 27001 knowledge essential. Company car for private use, JobRad leasing.
Requirements
- Knowledge of server (rack/blade), storage systems, network switches, cabling (copper, fiber)
- Experience in structured network cabling setup and maintenance
- Application of measurement technology for quality measurements and fault analysis of fiber optic cables
- Knowledge in compliance & security (ISO 27001, access control, data protection)
- Diligent documentation and activity records
- Experience with on-call and standby services
- Completed ITK training or comparable higher-level experience
- Several years of experience in data center environments and fiber optic technology
- Knowledge in server/storage technologies and network infrastructure
- Certifications such as CompTIA Server+, Cisco CCNA, ITIL desirable
- Willingness to work shifts and on-call services
- Fluent German and good English skills
- Driver's license class B required
Tasks
- Analyze and resolve complex infrastructure issues
- Manage firmware and patch updates with vendors
- Install and troubleshoot fiber optic cables in racks
- Perform splicing operations, both mechanical and fusion
- Conduct OTDR measurements and Bit-Error-Rate tests
- Integrate into structured cabling systems
- Assist with migrations and projects, such as new racks
- Manage escalations and liaise with L3 support and architecture teams
- Create technical documentation, including measurement logs
- Oversee spare part and asset management
Work Experience
- approx. 4 - 6 years
Education
- Vocational certification
Languages
- German – Fluent
- English – Advanced
Tools & Technologies
- Server (Rack/Blade)
- Storage systems
- Network switches
- Cabling (copper, fiber)
- Measurement technology
Benefits
Company Vehicle
- Firmenwagen auch zur privaten Nutzung
Retirement Plans
- Betriebliche Altersvorsorge
Corporate Discounts
- Bitkom-Mitarbeiterrabatte
Flexible Working
- Home-Office-Option
Company Bike
- JobRad-Leasing
Modern Equipment
- Mitarbeiter-Technikprogramm
Family Support
- Familienservice
Bonuses & Incentives
- Referral Bonus
More Vacation Days
- Sonderurlaubstage
Other Benefits
- Gruppen-Unfallversicherung
Additional Allowances
- Jubiläumszuwendung
About the Company
NTT Germany
Industry
IT
Description
Das Unternehmen ist ein globaler Innovator von Geschäfts- und Technologiedienstleistungen mit einem Fokus auf digitale und KI-Infrastruktur.
Not a perfect match?
- NTT Germany
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2nd Level ITSM Support Engineer(m/w/x)
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