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GL
GlaxoSmithKline GmbH & Co. KG
last mo.

Omnichannel Manager - Sales Enablement(m/w/x)

München
Full-timeOn-siteExperienced

Description

In this role, you will empower the sales team by providing expert support on digital tools and data, helping to create seamless customer engagement strategies while driving data-driven decision-making across the organization.

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Requirements

  • •Degree in Business, Sales and Marketing, Communications, Life Sciences, or related field
  • •Experience in omnichannel project management, CRM management (Veeva), and digital customer engagement
  • •Strong affinity for digital tools and data
  • •Excellent communication skills
  • •Experience in cross-functional collaboration and service-oriented mindset
  • •Data-driven approach with insights extraction from analytics
  • •Understanding of change management and agile working methods
  • •Knowledge of data platforms (e.g. Power BI)
  • •Fluency in German (minimum C1 level) and English

Education

Bachelor's degree

Work Experience

approx. 1 - 4 years

Tasks

  • •Serve as the first point of contact for the sales team on digital and data-related topics
  • •Support the sales team in interpreting and utilizing customer data
  • •Co-create and implement integrated customer engagement strategies
  • •Translate Veeva analytics and omnichannel performance metrics into actionable insights
  • •Collaborate with Marketing, Digital, Medical, and Sales teams to align strategies
  • •Monitor new trends in omnichannel marketing and CRM technology

Tools & Technologies

VeevaPower BI

Languages

German – Business Fluent

English – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of GlaxoSmithKline GmbH & Co. KG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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