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FRFreshworks

Lead Solutions Engineer(m/w/x)

Berlin
Full-timeRemoteSenior

As a technical expert, you will drive growth by delivering deep product consultation and value-based demos that turn mid-market and enterprise prospects into long-term partners.

Requirements

  • Business-level German communication skills
  • 5-7 years technical pre-sales experience
  • Ability to simplify complex technical concepts
  • Experience with ITSM/ITIL and cloud infrastructure
  • Excellent customer and partner communication skills
  • Experience with complex sales cycles
  • High-level presentation and demonstration skills
  • Execution focus and sense of urgency
  • Enjoyment of high-energy team environments

Tasks

  • Provide technical consultation to strategic prospects and accounts
  • Articulate value propositions to business and technical audiences
  • Present value-based product demonstrations to potential clients
  • Mentor junior solution engineers on technical strategies
  • Collaborate with account executives to close new business
  • Manage technical sales presentations and solution demonstrations
  • Lead proof-of-concept engagements and ensure their success
  • Respond to technical RFP and RFI inquiries
  • Conduct technical workshops and discovery sessions
  • Develop joint solutions in collaboration with partners
  • Deliver product updates to internal and external stakeholders
  • Foster long-term partnerships as a trusted technical advisor

Education

Bachelor's degreeORMaster's degree

Languages

GermanBusiness Fluent

Tools & Technologies

SaaSITSMITILCloud based infrastructure
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