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Lead CRM Manager(m/w/x)
CRM strategy for Belgian market, focusing on personalization and automation. Several years of CRM experience, with initial leadership experience, required. 500 EUR home office setup, travel expenses reimbursed, Urban Sports Club membership.
Requirements
- Several years of CRM experience
- Experience in fast-paced e-commerce
- Initial leadership experience
- Customer centricity
- Customer focus in decision making
- Enjoyment of analytical work
- Conceptual way of working
- Structured way of working
- Solution-oriented way of working
- Experience with ESP tools
- Experience with CDP
- Familiarity with print marketing
- Fluent English
- Fluent Dutch
- German fluency is a plus
- French fluency is a plus
Tasks
- Drive CRM strategy for Belgian market
- Focus on personalization, automation, and data-driven engagement
- Collaborate with cross-functional teams to optimize customer journey
- Implement impactful CRM initiatives
- Contribute to sustainable growth and commercial success
- Manage existing customer strategy and development potential
- Achieve revenue targets
- Plan advertising budgets
- Implement CRM measures in Belgium
- Monitor holistic customer journey across marketing channels
- Plan email, push, and print activities
- Develop campaigns and promotions
- Ensure regular KPI monitoring and reporting
- Track activation rates, repurchase rates, and average basket values
- Analyze channel KPIs
- Define and optimize cross-departmental processes
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- Dutch – Fluent
- German – Basic
- French – Basic
Tools & Technologies
- CRM
- ESP tools
- CDP
Benefits
Modern Equipment
- 500 EUR home office setup
Additional Allowances
- Travel expenses reimbursed
- Hotel expenses reimbursed
Healthcare & Fitness
- Urban Sports Club membership
Mentorship & Coaching
- Personal development support
More Vacation Days
- 30 days paid vacation
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Lead CRM Manager(m/w/x)
CRM strategy for Belgian market, focusing on personalization and automation. Several years of CRM experience, with initial leadership experience, required. 500 EUR home office setup, travel expenses reimbursed, Urban Sports Club membership.
Requirements
- Several years of CRM experience
- Experience in fast-paced e-commerce
- Initial leadership experience
- Customer centricity
- Customer focus in decision making
- Enjoyment of analytical work
- Conceptual way of working
- Structured way of working
- Solution-oriented way of working
- Experience with ESP tools
- Experience with CDP
- Familiarity with print marketing
- Fluent English
- Fluent Dutch
- German fluency is a plus
- French fluency is a plus
Tasks
- Drive CRM strategy for Belgian market
- Focus on personalization, automation, and data-driven engagement
- Collaborate with cross-functional teams to optimize customer journey
- Implement impactful CRM initiatives
- Contribute to sustainable growth and commercial success
- Manage existing customer strategy and development potential
- Achieve revenue targets
- Plan advertising budgets
- Implement CRM measures in Belgium
- Monitor holistic customer journey across marketing channels
- Plan email, push, and print activities
- Develop campaigns and promotions
- Ensure regular KPI monitoring and reporting
- Track activation rates, repurchase rates, and average basket values
- Analyze channel KPIs
- Define and optimize cross-departmental processes
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- Dutch – Fluent
- German – Basic
- French – Basic
Tools & Technologies
- CRM
- ESP tools
- CDP
Benefits
Modern Equipment
- 500 EUR home office setup
Additional Allowances
- Travel expenses reimbursed
- Hotel expenses reimbursed
Healthcare & Fitness
- Urban Sports Club membership
Mentorship & Coaching
- Personal development support
More Vacation Days
- 30 days paid vacation
About the Company
Redcare Pharmacy
Industry
Pharmaceuticals
Description
Redcare Pharmacy is Europe’s No.1 e-pharmacy, focused on creating a healthy, collaborative work environment and innovative healthcare solutions.
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