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Key Account Manager(m/w/x)
Strategic account management for cross-border parcel delivery platform, focusing on high-growth e-commerce clients. Complex commercial relationship management and logistics/e-commerce expertise required. Company lunches twice monthly, corporate benefits platform.
Requirements
- Experience managing complex commercial relationships, especially with high-growth e-commerce customers
- Deep understanding of logistics, supply chain, and e-commerce
- Academic degree or equivalent qualification in business, logistics, or transportation
- Strong affinity for numbers and data analysis, prioritization, and stakeholder presentation
- Proficiency in German and English (C1 or above), excellent storytelling and client relationship building
Tasks
- Manage key e-commerce accounts strategically
- Foster accountability for client relationships
- Monitor profit and loss aspects
- Ensure SLA adherence
- Monitor KPI variances
- Evaluate customer satisfaction
- Provide accurate internal reporting
- Identify cross-selling opportunities
- Lead upselling opportunities
- Develop sustainable client relationships
- Build trust-based client relationships
- Achieve high customer satisfaction
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Free or Subsidized Food
- Company lunches twice per month
Corporate Discounts
- Corporate benefits platform
Learning & Development
- German language courses
Sustainability Focus
- Green initiatives
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Key Account Manager(m/w/x)
Strategic account management for cross-border parcel delivery platform, focusing on high-growth e-commerce clients. Complex commercial relationship management and logistics/e-commerce expertise required. Company lunches twice monthly, corporate benefits platform.
Requirements
- Experience managing complex commercial relationships, especially with high-growth e-commerce customers
- Deep understanding of logistics, supply chain, and e-commerce
- Academic degree or equivalent qualification in business, logistics, or transportation
- Strong affinity for numbers and data analysis, prioritization, and stakeholder presentation
- Proficiency in German and English (C1 or above), excellent storytelling and client relationship building
Tasks
- Manage key e-commerce accounts strategically
- Foster accountability for client relationships
- Monitor profit and loss aspects
- Ensure SLA adherence
- Monitor KPI variances
- Evaluate customer satisfaction
- Provide accurate internal reporting
- Identify cross-selling opportunities
- Lead upselling opportunities
- Develop sustainable client relationships
- Build trust-based client relationships
- Achieve high customer satisfaction
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Free or Subsidized Food
- Company lunches twice per month
Corporate Discounts
- Corporate benefits platform
Learning & Development
- German language courses
Sustainability Focus
- Green initiatives
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Seven Senders
Industry
Logistics
Description
The company is the leading platform for cross-border parcel delivery in Europe, connecting e-commerce companies with local carriers.
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