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HE
heyData
2mo ago

Junior Account Manager(m/w/x)

Berlin
Full-timeWith Home OfficeJunior

Description

In this role, you will be the main point of contact for customers, focusing on building strong relationships and ensuring their success. Your day-to-day responsibilities will include onboarding new clients, identifying upselling opportunities, and collaborating with teams to deliver tailored solutions.

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Requirements

  • •Experience in account management, customer service, or sales
  • •Multitasking and organizational talent
  • •Ability to work independently in a remote setup
  • •Hands-on mentality and high self-motivation
  • •Excellent communication skills in German and English
  • •Digital affinity and analytical thinking
  • •Multitasking and organizational talent
  • •Ability to work independently in a remote setup
  • •Hands-on mentality and strong self-motivation
  • •Excellent communication skills in German and English
  • •Digital affinity and analytical thinking

Tasks

  • •Manage customer accounts and ensure long-term partnerships
  • •Understand customer needs and support compliance goals
  • •Provide an excellent onboarding experience
  • •Identify at-risk customers and prevent churn
  • •Assist customers during the renewal process
  • •Identify upselling opportunities within existing accounts
  • •Develop new solutions and use cases with customers
  • •Gather customer feedback for product and development teams
  • •Collaborate with the Domain Expert team to create tailored solutions
  • •Ensure high levels of customer satisfaction

Tools & Technologies

HubSpotNotion

Languages

German – Native

English – Business Fluent

Benefits

Career Advancement

  • •Clear development opportunities

Learning & Development

  • •Annual training budget

Flexible Working

  • •Remote work options
  • •Flexible working hours

Informal Culture

  • •Work culture that respects focus time
  • •Honest communication

Modern Equipment

  • •Top equipment

Healthcare & Fitness

  • •Urban Sports Club membership

Public Transport Subsidies

  • •Germany Ticket

Retirement Plans

  • •Company pension plan

Team Events

  • •Regular team events

Diverse Work

  • •Diversity and inclusion
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of heyData and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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