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applike group
18d ago

IT Support(m/w/x)

Hamburg
Full-timeWith Home OfficeJunior

Description

You will ensure the tech infrastructure runs flawlessly by managing over 450 workstations and providing vital support as the team moves toward zero-touch and ISO certification.

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Requirements

  • •Experience in IT Support or equivalent
  • •Expertise in OS administration and security
  • •Eagerness to learn and passion
  • •Knowledge of Windows and Mac
  • •Strong troubleshooting and critical thinking
  • •Independent, reliable, and hands-on mentality
  • •Strong command of English and German
  • •Experience in coaching and mentoring colleagues
  • •Commitment to 100% on-site work

Education

Vocational certification
OR
Bachelor's degree
OR
Master's degree

Tasks

  • •Provide first and second-level support
  • •Maintain network, Wi-Fi, and internet access
  • •Manage meeting room and common space technology
  • •Assist with macOS, Windows, and Linux platforms
  • •Document technical solutions in Confluence
  • •Manage the IT warehouse inventory
  • •Set up and remove technical equipment
  • •Support over 450 workstations onsite and remotely
  • •Secure company computers and networks
  • •Support the transition to zero-touch deployment
  • •Assist with ISO 27001 certification processes

Tools & Technologies

WindowsMacOperating system administrationNetwork security setupInfrastructure fallbacksProcess automation

Languages

English – Business Fluent

German – Business Fluent

Benefits

Career Advancement

  • •Regular feedback

Learning & Development

  • •Development program
  • •German language courses

Other Benefits

  • •Visa support

Additional Allowances

  • •Relocation bonus

Flexible Working

  • •Flexible working hours
  • •3-week annual remote work

More Vacation Days

  • •30 vacation days

Healthcare & Fitness

  • •In-house gym
  • •Fitness classes

Mental Health Support

  • •Mental health support
  • •Employee Assistance Program

Modern Office

  • •Central office Alster view
  • •Open spaces

Modern Equipment

  • •Top-notch equipment

Snacks & Drinks

  • •Variety of snacks and drinks

Team Events

  • •Regular team events
  • •Company events
  • •Hackathons
  • •Social gatherings
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of applike group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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