Bio-Techne GmbH (Germany)
IT Support Specialist(m/w/x)
Full-timeOn-siteExperienced
Düsseldorf
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Frontline support for global team in event-ticketing tech, administering Google Workspace and macOS devices. Deep macOS administration and troubleshooting proficiency required, with German and English fluency. Working at a global leader in event-ticketing tech, supporting a fast-growing international team.
Requirements
- 2+ years of experience in IT support or Helpdesk role
- Deep proficiency in macOS administration and troubleshooting
- Familiarity with administering Google Workspace
- Strong understanding of basic networking fundamentals
- Fluency in German and English
- Outstanding communication skills
- Resourceful and adaptable mindset
- Passion for technology and willingness to learn
Tasks
- Provide frontline support for global team
- Monitor and address hardware, software, networking, and enterprise tool issues
- Administer internal systems like Google Workspace and Slack
- Support and troubleshoot core applications and SSO
- Coordinate procurement and setup of laptops and mobile devices
- Provision devices via MDM tools
- Execute onboarding and offboarding duties for new hires
- Manage account setup and equipment provisioning
- Collect and de-provision assets for departing employees
- Set up and troubleshoot meeting room technology
- Provide technical support for internal events and livestreams
- Create and update technical runbooks and knowledge base articles
- Enhance end-user self-service and team efficiency
- Assist with documentation and execution of IT controls
Work Experience
- 2 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- macOS
- Google Workspace
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of vivenu and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Frontline support for global team in event-ticketing tech, administering Google Workspace and macOS devices. Deep macOS administration and troubleshooting proficiency required, with German and English fluency. Working at a global leader in event-ticketing tech, supporting a fast-growing international team.
Requirements
- 2+ years of experience in IT support or Helpdesk role
- Deep proficiency in macOS administration and troubleshooting
- Familiarity with administering Google Workspace
- Strong understanding of basic networking fundamentals
- Fluency in German and English
- Outstanding communication skills
- Resourceful and adaptable mindset
- Passion for technology and willingness to learn
Tasks
- Provide frontline support for global team
- Monitor and address hardware, software, networking, and enterprise tool issues
- Administer internal systems like Google Workspace and Slack
- Support and troubleshoot core applications and SSO
- Coordinate procurement and setup of laptops and mobile devices
- Provision devices via MDM tools
- Execute onboarding and offboarding duties for new hires
- Manage account setup and equipment provisioning
- Collect and de-provision assets for departing employees
- Set up and troubleshoot meeting room technology
- Provide technical support for internal events and livestreams
- Create and update technical runbooks and knowledge base articles
- Enhance end-user self-service and team efficiency
- Assist with documentation and execution of IT controls
Work Experience
- 2 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- macOS
- Google Workspace
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of vivenu and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
vivenu
Industry
IT
Description
Das Unternehmen ist ein globaler Vorreiter für Event-Ticketing-Technologie und eines der am schnellsten wachsenden Tech-Unternehmen im Live-Entertainment.
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