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IT Support Specialist(m/w/x)
1st/2nd line user support, hardware/software rollout, and ITSM ticket management for Life Sciences research. 3-5 years IT user/infrastructure experience, Active Directory and O365 support required. Employee stock purchase plan, mentorship program.
Requirements
- 3–5 years of experience in IT user/infrastructure environments
- Proficiency in maintaining and supporting local IT infrastructure
- Experience in managing Active Directory and Group Policy
- Familiarity with cloud-based environments and services
- Experience deploying, configuring, and supporting Windows 11, Office 365, and Windows Server 2016
- Fluency in German and English
- Team player with a proactive mindset
- Passion for customer service with strong communication skills
- Strong attention to detail and time management skills
- Professional, confident, and personable demeanor
- Ability to multitask efficiently and remain calm under pressure
- Enjoyment of learning and sharing knowledge
Tasks
- Provide 1st and 2nd line user support
- Assist in rolling out new hardware and software
- Manage user onboarding and offboarding
- Handle ITSM incident ticket management
- Support general network and infrastructure
- Assist with IT-led corporate initiatives
- Ensure functionality for customer demos
- Contribute to building and maintaining new infrastructure
- Collaborate with the EMEA IT team for regional support
Work Experience
- 3 - 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Windows 11
- Office 365
- Windows Server 2016
Benefits
Competitive Pay
- Competitive wages
- Employee stock purchase plan
Retirement Plans
- Retirement programs
Mentorship & Coaching
- Mentorship
Career Advancement
- Promotional opportunities
Learning & Development
- Training and development
- Internship programs
Informal Culture
- International and diverse working environment
- Culture of caring and belonging
Other Benefits
- Employee resource groups
Social Impact
- Volunteer and charity events
Not a perfect match?
- vivenuFull-timeOn-siteExperiencedDüsseldorf
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IT Support Specialist(m/w/x)
1st/2nd line user support, hardware/software rollout, and ITSM ticket management for Life Sciences research. 3-5 years IT user/infrastructure experience, Active Directory and O365 support required. Employee stock purchase plan, mentorship program.
Requirements
- 3–5 years of experience in IT user/infrastructure environments
- Proficiency in maintaining and supporting local IT infrastructure
- Experience in managing Active Directory and Group Policy
- Familiarity with cloud-based environments and services
- Experience deploying, configuring, and supporting Windows 11, Office 365, and Windows Server 2016
- Fluency in German and English
- Team player with a proactive mindset
- Passion for customer service with strong communication skills
- Strong attention to detail and time management skills
- Professional, confident, and personable demeanor
- Ability to multitask efficiently and remain calm under pressure
- Enjoyment of learning and sharing knowledge
Tasks
- Provide 1st and 2nd line user support
- Assist in rolling out new hardware and software
- Manage user onboarding and offboarding
- Handle ITSM incident ticket management
- Support general network and infrastructure
- Assist with IT-led corporate initiatives
- Ensure functionality for customer demos
- Contribute to building and maintaining new infrastructure
- Collaborate with the EMEA IT team for regional support
Work Experience
- 3 - 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Windows 11
- Office 365
- Windows Server 2016
Benefits
Competitive Pay
- Competitive wages
- Employee stock purchase plan
Retirement Plans
- Retirement programs
Mentorship & Coaching
- Mentorship
Career Advancement
- Promotional opportunities
Learning & Development
- Training and development
- Internship programs
Informal Culture
- International and diverse working environment
- Culture of caring and belonging
Other Benefits
- Employee resource groups
Social Impact
- Volunteer and charity events
About the Company
Bio-Techne GmbH (Germany)
Industry
Healthcare
Description
The company enables cutting-edge research in Life Sciences and Clinical Diagnostics, providing tools for disease treatment and prevention.
Not a perfect match?
- vivenu
IT Support Specialist(m/w/x)
Full-timeOn-siteExperiencedDüsseldorf - Universitätsklinikum Düsseldorf Medical Services GmbH
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Full-timeOn-siteExperiencedDüsseldorf - DXC Technology
Onsite IT Support Technician(m/w/x)
Full-timeOn-siteExperiencedBerlin, Hamburg, München, Dresden, Potsdam, Ratingen, Böblingen, St. Ingbert, Gerlingen, Walldorf - Picnic
Digital Workspace Engineer(m/w/x)
Full-timeOn-siteExperiencedDüsseldorf - HR PROJECT plus
1st Level IT Support Mitarbeiter / User Help Desk(m/w/x)
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