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IT Service Owner Infrastructure(m/w/x)
End-to-end responsibility for Digital Workplace services, managing external providers for a world market leader in technical orthopedics. Several years of Digital Workplace experience, global IT service implementation, and ITIL knowledge required. 30 days vacation, flexible and family-friendly working models.
Requirements
- University degree in Computer Science, Business Informatics, or comparable field
- Several years of experience in Digital Workplace environment
- Knowledge in Virtualization, Telephony, Microsoft Copilot, and Domain Management
- Experience in implementation, operation, and continuous improvement of global IT services
- Solid knowledge of IT service management processes (e.g., ITIL), contract and provider management, and financial topics
- Clear and effective communication in German and English
- Enjoyment of teamwork and working with international stakeholders
Tasks
- Take end-to-end responsibility for Digital Workplace services
- Define and measure service quality using clear KPIs
- Derive targeted improvement measures based on KPIs
- Manage external service providers to ensure stable operations
- Define contractual and operational frameworks, including SLAs
- Make decisions on target technical architecture in collaboration with teams
- Monitor and optimize service delivery costs
- Plan budgets and shape global cost allocation models
- Observe market trends to identify innovation opportunities
- Plan and coordinate technical and organizational transformation activities
- Collaborate with other IT Service Owners to define interfaces
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- Flexible and family-friendly working time models
Bonuses & Incentives
- Attractive compensation including bonus
More Vacation Days
- 30 days of vacation
Learning & Development
- Individual development and training opportunities
Informal Culture
- Open company culture
- Exciting international work environment
Team Events
- Regular team events
Corporate Discounts
- Corporate benefits
Healthcare & Fitness
- Health management offerings
Other Benefits
- Many additional advantages
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IT Service Owner Infrastructure(m/w/x)
End-to-end responsibility for Digital Workplace services, managing external providers for a world market leader in technical orthopedics. Several years of Digital Workplace experience, global IT service implementation, and ITIL knowledge required. 30 days vacation, flexible and family-friendly working models.
Requirements
- University degree in Computer Science, Business Informatics, or comparable field
- Several years of experience in Digital Workplace environment
- Knowledge in Virtualization, Telephony, Microsoft Copilot, and Domain Management
- Experience in implementation, operation, and continuous improvement of global IT services
- Solid knowledge of IT service management processes (e.g., ITIL), contract and provider management, and financial topics
- Clear and effective communication in German and English
- Enjoyment of teamwork and working with international stakeholders
Tasks
- Take end-to-end responsibility for Digital Workplace services
- Define and measure service quality using clear KPIs
- Derive targeted improvement measures based on KPIs
- Manage external service providers to ensure stable operations
- Define contractual and operational frameworks, including SLAs
- Make decisions on target technical architecture in collaboration with teams
- Monitor and optimize service delivery costs
- Plan budgets and shape global cost allocation models
- Observe market trends to identify innovation opportunities
- Plan and coordinate technical and organizational transformation activities
- Collaborate with other IT Service Owners to define interfaces
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- Flexible and family-friendly working time models
Bonuses & Incentives
- Attractive compensation including bonus
More Vacation Days
- 30 days of vacation
Learning & Development
- Individual development and training opportunities
Informal Culture
- Open company culture
- Exciting international work environment
Team Events
- Regular team events
Corporate Discounts
- Corporate benefits
Healthcare & Fitness
- Health management offerings
Other Benefits
- Many additional advantages
About the Company
Ottobock SE & Co. KGaA
Industry
Healthcare
Description
The company is the world market leader in technical orthopedics, providing products and services for mobility and quality of life.
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