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Numa
16d ago

Hotel Operations Coordinator(m/w/x)

Berlin
Full-timeOn-siteExperienced

Description

In this role, you will play a vital part in ensuring guests enjoy exceptional service by managing daily operations, supervising staff, and addressing any issues that arise. Your day will involve conducting inspections, collaborating with teams, and supporting new hospitality projects.

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Requirements

  • •Fluency in English and German (B1+)
  • •Previous experience in hospitality industry (housekeeping, front office, guest relations, or operations background)
  • •Structured approach and high ownership
  • •Eye for detail and ability to take responsibility
  • •Engaging personality and team spirit
  • •Hands-on mentality
  • •Ability to multitask and keep an overview in a fast-paced work environment

Work Experience

approx. 1 - 4 years

Tasks

  • •Conduct routine room inspections
  • •Address deficiencies in room cleanliness and supplies
  • •Collaborate with the Guest Experience team on guest complaints
  • •Supervise housekeeping staff to uphold cleanliness standards
  • •Monitor inventory levels and coordinate supplier deliveries
  • •Coordinate with maintenance staff to resolve technical issues
  • •Oversee property operations and troubleshoot arising issues
  • •Assist with the pre and post-opening of new hospitality units

Languages

English – Business Fluent

German – Business Fluent

Benefits

Career Advancement

  • •Professional growth opportunities

Workation & Sabbatical

  • •Complimentary stay

Corporate Discounts

  • •Exclusive discounts

Team Events

  • •Team-building events
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