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TRTrusted Shops SE

Head of Revenue Operations(m/w/x)

Köln, Berlin
Full-timeWith Home OfficeSenior
AI/ML

Rebuilding the RevOps function for a B2B SaaS trust platform with 50M+ consumers. 5+ years RevOps experience, including building teams and funnel economics, required. Hybrid work, 28 vacation days, and EU workation option.

Requirements

  • 5+ years Revenue Operations, Sales Operations, or GTM Strategy in B2B SaaS
  • 3+ years in a leadership role
  • Building RevOps teams and operating models
  • Experience in a rebuild scenario
  • Deep understanding of funnel economics
  • Turning metrics into action
  • Experience with AI in revenue operations
  • Implemented AI-driven forecasting, automation, or analytics tools
  • Familiarity with agentic AI concepts
  • Clear view on autonomous workflows value
  • Experience with modern GTM tech stacks
  • Experience in platform or marketplace businesses
  • Experience with multiple customer segments
  • Fluent English
  • German language skills

Tasks

  • Rebuild RevOps function from the ground up
  • Lead a team of RevOps specialists
  • Own full revenue engine across Marketing, Sales, AM, and Customer Success
  • Transition RevOps to AI-first operating model
  • Develop and lead RevOps team with AI vision
  • Own North Star Metric (Predictable Net Revenue Growth: NRR + New ARR)
  • Establish KPI framework for revenue predictability, funnel health, customer retention, and operational efficiency
  • Ensure GTM strategy reflects two-sided ecosystem
  • Drive unified planning and shared SLAs
  • Govern end-to-end lifecycle processes
  • Build accurate forecasting and long-range revenue planning
  • Shift toward AI-driven floor/ceiling models
  • Develop Unified Revenue Data strategy with PlatformOps and BI
  • Consolidate tech stack toward AI-capable platforms
  • Evaluate and implement agentic automation
  • Define AI adoption roadmap in RevOps
  • Prioritize and sequence AI initiatives realistically
  • Hold team accountable for AI delivery

Work Experience

  • 5 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishFluent
  • GermanBasic

Tools & Technologies

  • CRM
  • CDP
  • BI
  • AI
  • AI-driven forecasting
  • AI-driven automation
  • AI-driven analytics

Benefits

Job Security

  • Permanent contract

Flexible Working

  • Hybrid work

Workation & Sabbatical

  • Workation within EU

More Vacation Days

  • 2.5 additional days off

Mentorship & Coaching

  • Buddy programme

Learning & Development

  • Individual training opportunities

Team Events

  • Team Events
  • Unit Events

Healthcare & Fitness

  • Health Pass
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Trusted Shops SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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