Allane SE
Head of IT Delivery(m/w/x)
Full-timeWith HomeofficeSenior
München
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RERetarus
Head of Professional Services(m/w/x)
München
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Scaling global professional services for enterprise messaging solutions. 8-12+ years in delivery governance and P&L responsibility required. Mobile working, flexible hours.
Requirements
- Degree in Computer Science, Engineering, IT, or equivalent practical experience
- 8-12+ years in Professional Services, Technical Consulting, or Solution Delivery
- Experience with delivery governance, resource management, P&L responsibility
- Hands-on experience with Jira, Confluence, Postman, modern AI/ML tools
- Strong understanding of technical architectures, integration patterns, delivery methodologies, networks, IT infrastructures
- Strong leadership and organizational development skills
- Excellent stakeholder management and executive communication skills
- Passion for innovation, emerging technologies, continuous improvement
- Proactive, results-driven mindset and strong ownership mentality
- Experience working in agile and fast-paced environments
- Excellent English language skills (C1 level or native)
- German skills are a plus
Tasks
- Lead, develop, and scale the global Professional Services organization
- Define and execute the Professional Services strategy
- Oversee successful delivery of complex customer projects
- Establish and improve delivery methodologies, frameworks, and best practices
- Manage resource planning, utilization, and capacity
- Act as executive escalation point for critical customer engagements
- Partner with Sales to support pre-sales activities
- Collaborate with Product Management to drive product evolution
- Define and track key KPIs
Work Experience
- 8 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- Jira
- Confluence
- Postman
- AI/ML tools
Benefits
Flexible Working
- Mobile working
- Flexible working time
Informal Culture
- Collaborative company culture
- Diverse company culture
- Superior team spirit
- Flat hierarchies
- Great feedback culture
- International business
- Dog-friendly offices
- Global workplace
Learning & Development
- Development opportunities
Career Advancement
- Career perspective
Other Benefits
- Cross-site collaboration
Modern Office
- Modern offices
Snacks & Drinks
- Nice amenities
Healthcare & Fitness
- Company-paid health insurance
Public Transport Subsidies
- Public transportation
Free or Subsidized Food
- Lunch vouchers
Competitive Pay
- Generous compensation
More Vacation Days
- Generous time off
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Retarus and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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RERetarus
Head of Professional Services(m/w/x)
München
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Scaling global professional services for enterprise messaging solutions. 8-12+ years in delivery governance and P&L responsibility required. Mobile working, flexible hours.
Requirements
- Degree in Computer Science, Engineering, IT, or equivalent practical experience
- 8-12+ years in Professional Services, Technical Consulting, or Solution Delivery
- Experience with delivery governance, resource management, P&L responsibility
- Hands-on experience with Jira, Confluence, Postman, modern AI/ML tools
- Strong understanding of technical architectures, integration patterns, delivery methodologies, networks, IT infrastructures
- Strong leadership and organizational development skills
- Excellent stakeholder management and executive communication skills
- Passion for innovation, emerging technologies, continuous improvement
- Proactive, results-driven mindset and strong ownership mentality
- Experience working in agile and fast-paced environments
- Excellent English language skills (C1 level or native)
- German skills are a plus
Tasks
- Lead, develop, and scale the global Professional Services organization
- Define and execute the Professional Services strategy
- Oversee successful delivery of complex customer projects
- Establish and improve delivery methodologies, frameworks, and best practices
- Manage resource planning, utilization, and capacity
- Act as executive escalation point for critical customer engagements
- Partner with Sales to support pre-sales activities
- Collaborate with Product Management to drive product evolution
- Define and track key KPIs
Work Experience
- 8 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- Jira
- Confluence
- Postman
- AI/ML tools
Benefits
Flexible Working
- Mobile working
- Flexible working time
Informal Culture
- Collaborative company culture
- Diverse company culture
- Superior team spirit
- Flat hierarchies
- Great feedback culture
- International business
- Dog-friendly offices
- Global workplace
Learning & Development
- Development opportunities
Career Advancement
- Career perspective
Other Benefits
- Cross-site collaboration
Modern Office
- Modern offices
Snacks & Drinks
- Nice amenities
Healthcare & Fitness
- Company-paid health insurance
Public Transport Subsidies
- Public transportation
Free or Subsidized Food
- Lunch vouchers
Competitive Pay
- Generous compensation
More Vacation Days
- Generous time off
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Retarus and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Retarus
Industry
Telecommunications
Description
Das Unternehmen betreibt seit 1992 Software- und Infrastrukturlösungen für die digitale Kommunikation von Unternehmen.
Not a perfect match?
- Allane SE
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Full-time/Part-timeWith HomeofficeSeniorBerlin, München