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Global Business Analyst & Admin (Marketing & Data Cloud) -Salesforce(m/w/x)
Description
In this role, you will enhance Marketing and Data operations while driving CRM initiatives and supporting users. Your day-to-day responsibilities will include creating training materials, configuring systems, and ensuring data quality, all while collaborating with various teams to optimize processes.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •At least 5 years of professional experience in Pharma / Life Science industry
- •At least 3 years of professional experience as a Salesforce Business Analyst or Admin
- •University degree in business administration, economics, or similar field
- •Salesforce Admin Certification is a must
- •Profound project management and stakeholder management skills
- •In depth, practical experience with JIRA and Confluence
- •Independent, process- and result-oriented way of working
- •Excellent communication and presentation skills
- •Fluency in the English language is required, any additional languages are an advantage
- •Intercultural experience and willingness to travel internationally
Education
Work Experience
3 years
Tasks
- •Enhance and support Marketing & Data operations
- •Drive regional CRM initiatives and process optimizations
- •Deliver hands-on support to end users
- •Create and maintain targeted training materials
- •Conduct service-oriented training sessions
- •Contribute to the global OneCRM initiative
- •Support the design and configuration of OneCRM functionality
- •Establish a consistent service experience across regions
- •Define the Customer Engagement ecosystem within Marketing & Data
- •Prepare workshops for the localization phase
- •Define harmonized business processes across regions
- •Write Features & User Stories with solution design
- •Configure OneCRM instances focused on Marketing & Data Cloud
- •Support trainings and hypercare during implementation
- •Lead regional CRM initiatives and process optimizations
- •Develop training materials and provide training sessions
- •Deliver end-user support to drive CRM adoption
- •Manage data quality and maintain clean CRMs
- •Support reporting and analytics for data-driven decisions
- •Collaborate with regional teams, IT, and digital transformation
Tools & Technologies
Languages
English – Business Fluent
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Global Business Analyst & Admin (Marketing & Data Cloud) -Salesforce(m/w/x)
The AI Job Search Engine
Description
In this role, you will enhance Marketing and Data operations while driving CRM initiatives and supporting users. Your day-to-day responsibilities will include creating training materials, configuring systems, and ensuring data quality, all while collaborating with various teams to optimize processes.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •At least 5 years of professional experience in Pharma / Life Science industry
- •At least 3 years of professional experience as a Salesforce Business Analyst or Admin
- •University degree in business administration, economics, or similar field
- •Salesforce Admin Certification is a must
- •Profound project management and stakeholder management skills
- •In depth, practical experience with JIRA and Confluence
- •Independent, process- and result-oriented way of working
- •Excellent communication and presentation skills
- •Fluency in the English language is required, any additional languages are an advantage
- •Intercultural experience and willingness to travel internationally
Education
Work Experience
3 years
Tasks
- •Enhance and support Marketing & Data operations
- •Drive regional CRM initiatives and process optimizations
- •Deliver hands-on support to end users
- •Create and maintain targeted training materials
- •Conduct service-oriented training sessions
- •Contribute to the global OneCRM initiative
- •Support the design and configuration of OneCRM functionality
- •Establish a consistent service experience across regions
- •Define the Customer Engagement ecosystem within Marketing & Data
- •Prepare workshops for the localization phase
- •Define harmonized business processes across regions
- •Write Features & User Stories with solution design
- •Configure OneCRM instances focused on Marketing & Data Cloud
- •Support trainings and hypercare during implementation
- •Lead regional CRM initiatives and process optimizations
- •Develop training materials and provide training sessions
- •Deliver end-user support to drive CRM adoption
- •Manage data quality and maintain clean CRMs
- •Support reporting and analytics for data-driven decisions
- •Collaborate with regional teams, IT, and digital transformation
Tools & Technologies
Languages
English – Business Fluent
- Fresenius Kabi
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