Next Job Abroad
German-Speaking Customer Support Agent(m/w/x)
Full-timeOn-siteJunior
Frankfurt am Main
New Job?Nejo!
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NENext Job Abroad
German-speaking Customer Support Agent(m/w/x)
Frankfurt am Main
Full-timeOn-siteJunior
Nejo AI Summary
Resolving account, product, and technical issues for iGaming customers via chat, phone, and email. Fluent German and 1+ year customer support experience required. International environment with multiple career paths.
Requirements
- Fluent German (spoken & written)
- Good English
- At least 1 year of customer support experience
- Interest or understanding of gaming/digital entertainment industry
- Comfortable working shifts (weekdays & weekends)
- Calmness under pressure
- Teamwork in international environments
- Mindset, communication skills, and responsibility
- Entry level experience
Tasks
- Provide customer support via chat, phone, and email
- Address account questions
- Resolve product and service issues
- Handle technical situations
- Answer general inquiries
- Document customer cases carefully
- Identify patterns and recurring issues
- Share market feedback and customer insights
- Help improve internal systems and processes
- Collaborate with management and other departments
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Informal Culture
- International environment
- Supportive team culture
- Multicultural colleagues
- English-speaking environment
- Social team-driven workplace
Purpose-Driven Work
- Responsibility from day one
Career Advancement
- Multiple career paths
- Career growth opportunities
- Internal mobility
Learning & Development
- Hands-on learning
- Fast career learning
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NENext Job Abroad
German-speaking Customer Support Agent(m/w/x)
Frankfurt am Main
Full-timeOn-siteJunior
Nejo AI Summary
Resolving account, product, and technical issues for iGaming customers via chat, phone, and email. Fluent German and 1+ year customer support experience required. International environment with multiple career paths.
Requirements
- Fluent German (spoken & written)
- Good English
- At least 1 year of customer support experience
- Interest or understanding of gaming/digital entertainment industry
- Comfortable working shifts (weekdays & weekends)
- Calmness under pressure
- Teamwork in international environments
- Mindset, communication skills, and responsibility
- Entry level experience
Tasks
- Provide customer support via chat, phone, and email
- Address account questions
- Resolve product and service issues
- Handle technical situations
- Answer general inquiries
- Document customer cases carefully
- Identify patterns and recurring issues
- Share market feedback and customer insights
- Help improve internal systems and processes
- Collaborate with management and other departments
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Informal Culture
- International environment
- Supportive team culture
- Multicultural colleagues
- English-speaking environment
- Social team-driven workplace
Purpose-Driven Work
- Responsibility from day one
Career Advancement
- Multiple career paths
- Career growth opportunities
- Internal mobility
Learning & Development
- Hands-on learning
- Fast career learning
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Next Job Abroad
Industry
Entertainment
Description
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
Not a perfect match?
- Next Job Abroad
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Deutschsprachiger Kundendienstmitarbeiter(m/w/x)
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