Next Job Abroad
German-speaking Customer Support Agent(m/w/x)
Full-timeOn-siteJunior
Frankfurt am Main
New Job?Nejo!
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NENext Job Abroad
German-Speaking Customer Support Agent(m/w/x)
Frankfurt am Main
Full-timeOn-siteJunior
Nejo AI Summary
German chat, phone, and email support for iGaming customers. 1+ year customer support experience required. Internal mobility, international environment.
Requirements
- Fluent German (spoken and written)
- Good English skills
- Minimum 1 year customer support experience
- Interest or knowledge of gaming/digital entertainment industry
- Comfortable working shifts (weekdays and weekends)
- Calm under pressure and strong communication skills
- Team-oriented and able to work in international environment
- Responsible, proactive, and solution-focused mindset
Tasks
- Handle customer inquiries via chat, phone, and email
- Support customers with account questions
- Assist with product or service issues
- Resolve technical situations
- Answer general inquiries
- Document customer cases accurately
- Document customer cases thoroughly
- Identify patterns in customer issues
- Identify recurring issues
- Identify potential risks
- Share market feedback with management
- Share customer insights with management
- Collaborate with internal teams
- Improve systems and processes
- Maintain professionalism in a fast-paced environment
- Apply problem-solving skills in a fast-paced environment
Work Experience
- 1 year
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Career Advancement
- Internal mobility
- Career growth opportunities
Informal Culture
- International environment
- Supportive, team-oriented culture
Purpose-Driven Work
- Real responsibility
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NENext Job Abroad
German-Speaking Customer Support Agent(m/w/x)
Frankfurt am Main
Full-timeOn-siteJunior
Nejo AI Summary
German chat, phone, and email support for iGaming customers. 1+ year customer support experience required. Internal mobility, international environment.
Requirements
- Fluent German (spoken and written)
- Good English skills
- Minimum 1 year customer support experience
- Interest or knowledge of gaming/digital entertainment industry
- Comfortable working shifts (weekdays and weekends)
- Calm under pressure and strong communication skills
- Team-oriented and able to work in international environment
- Responsible, proactive, and solution-focused mindset
Tasks
- Handle customer inquiries via chat, phone, and email
- Support customers with account questions
- Assist with product or service issues
- Resolve technical situations
- Answer general inquiries
- Document customer cases accurately
- Document customer cases thoroughly
- Identify patterns in customer issues
- Identify recurring issues
- Identify potential risks
- Share market feedback with management
- Share customer insights with management
- Collaborate with internal teams
- Improve systems and processes
- Maintain professionalism in a fast-paced environment
- Apply problem-solving skills in a fast-paced environment
Work Experience
- 1 year
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Career Advancement
- Internal mobility
- Career growth opportunities
Informal Culture
- International environment
- Supportive, team-oriented culture
Purpose-Driven Work
- Real responsibility
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Next Job Abroad
Industry
Entertainment
Description
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
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