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German-speaking Customer Service Agent - Fintech(m/w/x)
Guiding users through digital banking and troubleshooting money transfer platforms. Customer support experience preferred, tech-comfortable and quick to learn systems. Two extra salaries per year, full relocation package, and flight included.
Requirements
- German fluency and strong English skills
- Helpful but not required customer support experience
- Interest in fintech, digital payments, or online banking
- Strong communication and solution-oriented approach
- Tech-comfortable and quick to learn systems
- Adaptability in fast-paced environment
- Team mindset and sense of responsibility
Tasks
- Act as the first point of contact
- Guide users through digital banking
- Offer advice and troubleshoot issues
- Provide practical best-practice tips
- Handle questions about new services
- Handle questions about existing services
- Solve customer issues efficiently
- Maintain strong customer satisfaction
- Support the customer journey
- Increase customer engagement
- Increase customer loyalty
- Work towards personal targets
- Work towards team targets
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Competitive Pay
- Two extra salaries per year
Other Benefits
- Full relocation package
- Flight included
- Home finding assistance
- Great Place to Work certification
Workation & Sabbatical
- Hotel stay included
Healthcare & Fitness
- Private health insurance
Corporate Discounts
- Additional discounts
Learning & Development
- Certified instructor training
- Free online Greek lessons
Career Advancement
- Development and career growth paths
Team Events
- Company events
Social Impact
- Community initiatives
Informal Culture
- Supportive international culture
- Diversity and inclusion commitment
Modern Office
- Modern offices
Snacks & Drinks
- Relaxing break areas
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- Next Job AbroadFull-timeOn-siteEntry LevelFrankfurt am Main
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German-speaking Customer Service Agent - Fintech(m/w/x)
Guiding users through digital banking and troubleshooting money transfer platforms. Customer support experience preferred, tech-comfortable and quick to learn systems. Two extra salaries per year, full relocation package, and flight included.
Requirements
- German fluency and strong English skills
- Helpful but not required customer support experience
- Interest in fintech, digital payments, or online banking
- Strong communication and solution-oriented approach
- Tech-comfortable and quick to learn systems
- Adaptability in fast-paced environment
- Team mindset and sense of responsibility
Tasks
- Act as the first point of contact
- Guide users through digital banking
- Offer advice and troubleshoot issues
- Provide practical best-practice tips
- Handle questions about new services
- Handle questions about existing services
- Solve customer issues efficiently
- Maintain strong customer satisfaction
- Support the customer journey
- Increase customer engagement
- Increase customer loyalty
- Work towards personal targets
- Work towards team targets
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Competitive Pay
- Two extra salaries per year
Other Benefits
- Full relocation package
- Flight included
- Home finding assistance
- Great Place to Work certification
Workation & Sabbatical
- Hotel stay included
Healthcare & Fitness
- Private health insurance
Corporate Discounts
- Additional discounts
Learning & Development
- Certified instructor training
- Free online Greek lessons
Career Advancement
- Development and career growth paths
Team Events
- Company events
Social Impact
- Community initiatives
Informal Culture
- Supportive international culture
- Diversity and inclusion commitment
Modern Office
- Modern offices
Snacks & Drinks
- Relaxing break areas
About the Company
Next Job Abroad
Industry
FinancialServices
Description
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
Not a perfect match?
- Next Job Abroad
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Full-timeOn-siteEntry LevelFrankfurt am Main - Next Job Abroad
German-Speaking Customer Support Agent(m/w/x)
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Kundenservice Call Agent Inbound-Telefonie(m/w/x)
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