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German speaking Customer Support Agent(m/w/x)
Customer support for Mercedes-Benz in Greece via phone, chat, and email. German fluency and exceptional soft skills required. Two extra salaries annually, with relocation and accommodation support.
Requirements
- German fluency
- Very good English communication skills
- Exceptional communication and soft skills
- Problem-solving skills
- Computer knowledge
- Tech savviness
- Resourcefulness
- Ability to multitask
- Team player
- Thrive in fast-paced environment
- Thrive in high-energy environment
- Thrive in change-oriented environment
Tasks
- Communicate with customers via phone, chat, and email
- Track and follow cases for efficient closure
- Maintain high customer satisfaction
- Represent a major brand professionally
- Build and maintain strong partner relationships
- Show empathy to customers at all times
- Work towards client targets
- Work towards internal targets
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Additional Allowances
- 2 extra salaries per year
- Hotel accommodation covered
Other Benefits
- Relocation support
- Flight ticket expenses covered
- House searching support
- Great Place to Work-Certified Company
- Equal opportunities
Healthcare & Fitness
- Health care benefits
Corporate Discounts
- Numerous discounts
Learning & Development
- Full training by certified instructors
- Development opportunities
- Free online Greek language courses
Career Advancement
- Professional growth opportunities
Team Events
- Special events
Social Impact
- Community initiatives
- Social responsibility initiatives
Modern Office
- State of the art premises
Informal Culture
- Great working environment
- Diversity fostering
Snacks & Drinks
- Relaxing break areas
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German speaking Customer Support Agent(m/w/x)
Customer support for Mercedes-Benz in Greece via phone, chat, and email. German fluency and exceptional soft skills required. Two extra salaries annually, with relocation and accommodation support.
Requirements
- German fluency
- Very good English communication skills
- Exceptional communication and soft skills
- Problem-solving skills
- Computer knowledge
- Tech savviness
- Resourcefulness
- Ability to multitask
- Team player
- Thrive in fast-paced environment
- Thrive in high-energy environment
- Thrive in change-oriented environment
Tasks
- Communicate with customers via phone, chat, and email
- Track and follow cases for efficient closure
- Maintain high customer satisfaction
- Represent a major brand professionally
- Build and maintain strong partner relationships
- Show empathy to customers at all times
- Work towards client targets
- Work towards internal targets
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Benefits
Additional Allowances
- 2 extra salaries per year
- Hotel accommodation covered
Other Benefits
- Relocation support
- Flight ticket expenses covered
- House searching support
- Great Place to Work-Certified Company
- Equal opportunities
Healthcare & Fitness
- Health care benefits
Corporate Discounts
- Numerous discounts
Learning & Development
- Full training by certified instructors
- Development opportunities
- Free online Greek language courses
Career Advancement
- Professional growth opportunities
Team Events
- Special events
Social Impact
- Community initiatives
- Social responsibility initiatives
Modern Office
- State of the art premises
Informal Culture
- Great working environment
- Diversity fostering
Snacks & Drinks
- Relaxing break areas
About the Company
Next Job Abroad
Industry
Administration
Description
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
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