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German speaking Customer Support Agent(m/w/x)
Full-timeOn-siteEntry Level
München
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MEMercier Consultancy
German Back-end Gaming Support Specialist(m/w/x)
München
Full-timeOn-siteJunior
Nejo AI Summary
Back-end technical support for German-speaking gamers, diagnosing and resolving gameplay and account issues. Fluency in German and English required. Fully paid relocation and financial support during move.
Requirements
- Mandatory fluency in German and English, written and spoken
- Strong technical skills and problem-solving abilities
- Deep passion for gaming and knowledge of gaming environments
- Preferred previous experience in back-end gaming support or technical support
- Excellent communication and interpersonal skills
- Willingness to relocate to Sofia, Bulgaria
- Ability to work independently and collaboratively
- High School or equivalent education
- Entry level experience
Tasks
- Deliver back-end support to German-speaking gamers
- Ensure seamless gameplay and high service quality
- Identify and diagnose complex technical issues
- Troubleshoot problems affecting gaming performance and user accounts
- Collaborate with development teams to resolve bugs
- Implement system improvements
- Maintain accurate documentation of support cases
- Monitor system performance
- Report irregularities and issues
- Stay updated on gaming products and industry trends
Education
- High school diploma
Languages
- German – Native
- English – Native
Benefits
Other Benefits
- Fully paid relocation
Additional Allowances
- Financial support during relocation
Job Security
- Stable job
Career Advancement
- Career development opportunities
Informal Culture
- Positive international working environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mercier Consultancy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MEMercier Consultancy
German Back-end Gaming Support Specialist(m/w/x)
München
Full-timeOn-siteJunior
Nejo AI Summary
Back-end technical support for German-speaking gamers, diagnosing and resolving gameplay and account issues. Fluency in German and English required. Fully paid relocation and financial support during move.
Requirements
- Mandatory fluency in German and English, written and spoken
- Strong technical skills and problem-solving abilities
- Deep passion for gaming and knowledge of gaming environments
- Preferred previous experience in back-end gaming support or technical support
- Excellent communication and interpersonal skills
- Willingness to relocate to Sofia, Bulgaria
- Ability to work independently and collaboratively
- High School or equivalent education
- Entry level experience
Tasks
- Deliver back-end support to German-speaking gamers
- Ensure seamless gameplay and high service quality
- Identify and diagnose complex technical issues
- Troubleshoot problems affecting gaming performance and user accounts
- Collaborate with development teams to resolve bugs
- Implement system improvements
- Maintain accurate documentation of support cases
- Monitor system performance
- Report irregularities and issues
- Stay updated on gaming products and industry trends
Education
- High school diploma
Languages
- German – Native
- English – Native
Benefits
Other Benefits
- Fully paid relocation
Additional Allowances
- Financial support during relocation
Job Security
- Stable job
Career Advancement
- Career development opportunities
Informal Culture
- Positive international working environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mercier Consultancy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Mercier Consultancy
Industry
IT
Description
Mercier Consultancy provides customer care for climate technology solutions, assisting German-speaking customers and contributing to a sustainable future.
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