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WEWeWork Germany GmbH

Front Desk Associate(m/w/x)

Köln
Full-timeOn-siteJunior

As the welcoming face of the community, you'll create a vibrant environment by supporting members' daily needs, managing front desk operations, and ensuring the building runs smoothly every day.

Requirements

  • Experience in hospitality, retail, or customer service (preferred)
  • Strong verbal and written communication skills
  • Proficiency in basic computer skills
  • Integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • Passion and understanding of WeWork’s mission and values
  • Secondary school certificate (preferred)

Tasks

  • Greet members and guests with a warm demeanor
  • Manage front desk operations during business hours
  • Register and check in guests following company policies
  • Provide space orientations to first-time visitors
  • Issue and collect member and guest keys
  • Maintain a clean and organized front desk
  • Notify members of food and package deliveries
  • Build relationships by learning member names and businesses
  • Record member notes and information in internal systems
  • Recommend local services and amenities to members
  • Explain company policies and procedures clearly
  • Promote relevant products and service offerings
  • Process and organize incoming mail and packages
  • Monitor and adjust common areas for cleanliness
  • Restock building amenities and supplies throughout the day
  • Respond to and record emergencies or incidents
  • Support the community management team with daily tasks

Education

High school diploma

Languages

EnglishBusiness Fluent

Tools & Technologies

Computers
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of WeWork Germany GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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