Aareon Deutschland GmbH
IT-Support Specialist 1st & 2nd Level Support(m/w/x)
Full-timeOn-siteNot specified
Köln
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EVEverience
Freelance Onsite Support Technician – 1st / 2nd Level Support(m/w/x)
Köln
Full-timeFreelanceOn-siteExperienced
Nejo AI Summary
Onsite IT support in Cologne, troubleshooting hardware and software for AI-augmented digital services. Microsoft Entra ID administration experience required. Support for a global consulting group with 500+ employees.
Requirements
- Proven experience in Level 1 and Level 2 IT support
- Strong troubleshooting and proactive problem-solving skills
- Excellent communication skills with end-users and teams
- Fluent German and English (written and spoken)
- Familiarity with Microsoft Entra ID administration
- Experience using ServiceNow for ticket management
- Ability to learn company-specific tools
Tasks
- Provide on-site IT support in Cologne
- Deliver Level 1 and Level 2 technical support
- Ensure smooth IT infrastructure operation
- Troubleshoot hardware and software issues
- Resolve technical queries efficiently
- Support end-users promptly
- Maintain high user satisfaction
- Collaborate with team members and stakeholders
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft Entra ID
- ServiceNow
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Everience and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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EVEverience
Freelance Onsite Support Technician – 1st / 2nd Level Support(m/w/x)
Köln
Full-timeFreelanceOn-siteExperienced
Nejo AI Summary
Onsite IT support in Cologne, troubleshooting hardware and software for AI-augmented digital services. Microsoft Entra ID administration experience required. Support for a global consulting group with 500+ employees.
Requirements
- Proven experience in Level 1 and Level 2 IT support
- Strong troubleshooting and proactive problem-solving skills
- Excellent communication skills with end-users and teams
- Fluent German and English (written and spoken)
- Familiarity with Microsoft Entra ID administration
- Experience using ServiceNow for ticket management
- Ability to learn company-specific tools
Tasks
- Provide on-site IT support in Cologne
- Deliver Level 1 and Level 2 technical support
- Ensure smooth IT infrastructure operation
- Troubleshoot hardware and software issues
- Resolve technical queries efficiently
- Support end-users promptly
- Maintain high user satisfaction
- Collaborate with team members and stakeholders
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft Entra ID
- ServiceNow
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Everience and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Everience
Industry
Consulting
Description
The company unleashes the potential of digital technology to enhance productivity and competitiveness for its clients.
Not a perfect match?
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