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JSJSD-JLL Services GmbH

Events and Office Manager(m/w/x)

Berlin
Full-timeOn-siteExperienced
AI/ML

Planning and executing events, managing hospitality spaces, and handling deliveries for a global real estate services firm. Hospitality/events experience and fluent English/German required. Flexible working hours, 4-day work week.

Requirements

  • Hospitality/Events experience, Front of House/Operational role
  • High organization and time management
  • Strong customer service, fast-paced environment
  • Intermediate-advanced IT skills
  • Fluent English and German
  • Passionate customer service attitude
  • Friendly, helpful, goes extra mile
  • Effective prioritization skills
  • Proactive and positive attitude
  • Team player and problem solver
  • Excellent interpersonal and communication skills
  • Excellent multi-tasking, project management, organizational skills
  • Ability to work in fast-paced environment, meet deadlines
  • Great motivator
  • High attention to detail
  • Encouraged to apply even if not all requirements met

Tasks

  • Provide exceptional customer service to internal and external customers
  • Create a memorable first impression for visitors
  • Ensure events and hospitality spaces are presentable and show-ready
  • Plan and execute all event and hospitality requests
  • Follow processes for deliveries and catering
  • Manage inbound and outbound mail and shipments
  • Coordinate courier services and maintain mail/package distribution systems
  • Adhere to local legislative and Audible H&S protocols
  • Support catering with creative design
  • Understand and address dietary allergens and intolerances
  • Maintain vendor equipment in good condition
  • Keep back-of-house operations organized and presentable
  • Perform furniture moves and resets as required
  • Handle last-minute and urgent requests efficiently
  • Execute tasks as per event requirements
  • Log and escalate maintenance issues
  • Communicate proactively with the team and clients
  • Train team members to care for Audible property
  • Participate in the Audible ERT program
  • Ensure high-level customer service from the team
  • Collaborate closely with the Events and Workplace team
  • Build strong relationships with key stakeholders
  • Maintain daily contact with customers and employees
  • Interact regularly with external vendors
  • Work closely with the Janitorial team
  • Adhere to strict corporate security policies
  • Build a strong relationship with the on-site security team
  • Promote security rules and procedures
  • Prioritize security and H&S during events

Work Experience

  • approx. 1 - 4 years

Education

  • High school diploma

Languages

  • EnglishFluent
  • GermanFluent

Tools & Technologies

  • IT skills

Benefits

Flexible Working

  • Flexible working hours
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of JSD-JLL Services GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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