Sdui Group
Head of Support DACH(m/w/x)
Full-timeWith HomeofficeSenior
Hamburg, Berlin, Koblenz, Wien
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A-A-Gas
European Head of Customer Services(m/w/x)
Seevetal
Full-timeWith Home OfficeSenior
Nejo AI Summary
You will lead the European customer service function, driving service excellence and aligning with the commercial and operations teams to ensure every customer experience is seamless and strategic.
Requirements
- Travel between Eygelshoven and Seevetal
- Experience managing Customer Services Function
- Leadership and team engagement skills
- Excellent MS Office suite skills
- Knowledge of SAP
- Experience with Salesforce SaaS
- Systems and process improvement skills
- Decision making through influence
- Commercial awareness
- Financial forecasting and modelling experience
- Teamwork and collaboration skills
- Fluency in German and English
- Multi-country Customer Services management experience
- Knowledge of Dutch and Italian
Tasks
- Lead the European customer service function
- Ensure high service delivery standards
- Oversee regional order execution
- Respond to customer enquiries and feedback
- Drive continuous service excellence
- Collaborate closely with the commercial team
- Provide insights for sales forecasting
- Support strategic planning initiatives
- Maintain cross-functional alignment with operations
- Ensure a seamless customer experience
Work Experience
approx. 4 - 6 years
Education
Bachelor's degreeORMaster's degree
Languages
German – Business FluentEnglish – Business FluentDutch – BasicItalian – Basic
Tools & Technologies
MS Office suiteSAPSalesforce
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of A-Gas and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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A-A-Gas
European Head of Customer Services(m/w/x)
Seevetal
Full-timeWith Home OfficeSenior
Nejo AI Summary
You will lead the European customer service function, driving service excellence and aligning with the commercial and operations teams to ensure every customer experience is seamless and strategic.
Requirements
- Travel between Eygelshoven and Seevetal
- Experience managing Customer Services Function
- Leadership and team engagement skills
- Excellent MS Office suite skills
- Knowledge of SAP
- Experience with Salesforce SaaS
- Systems and process improvement skills
- Decision making through influence
- Commercial awareness
- Financial forecasting and modelling experience
- Teamwork and collaboration skills
- Fluency in German and English
- Multi-country Customer Services management experience
- Knowledge of Dutch and Italian
Tasks
- Lead the European customer service function
- Ensure high service delivery standards
- Oversee regional order execution
- Respond to customer enquiries and feedback
- Drive continuous service excellence
- Collaborate closely with the commercial team
- Provide insights for sales forecasting
- Support strategic planning initiatives
- Maintain cross-functional alignment with operations
- Ensure a seamless customer experience
Work Experience
approx. 4 - 6 years
Education
Bachelor's degreeORMaster's degree
Languages
German – Business FluentEnglish – Business FluentDutch – BasicItalian – Basic
Tools & Technologies
MS Office suiteSAPSalesforce
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of A-Gas and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
A-Gas
Industry
Manufacturing
Description
Das Unternehmen A-Gas spielt eine entscheidende Rolle in der Kälte- und Klimatechnik und bietet technischen Support sowie Kältemittel-Abfüllservice an.
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