Jobdistrict GmbH
Mitarbeiter im Customer Service / Auftragsabwicklung(m/w/x)
Full-timeWith HomeofficeCareer Changer
Reinbek
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JOJotun (Deutschland) Gmbh
Customer Service Coordinator(m/w/x)
Hamburg
Full-timeWith Home OfficeJunior
Nejo AI Summary
Order processing and complaint management for global coatings markets, maintaining IFS auto price cards. Fluency in German and English essential, previous customer service experience preferred. Flexible working time, comprehensive product induction.
Requirements
- High school diploma or degree
- Fluency in German and English
- Excellent planning and prioritization skills
- Previous customer service experience (preferable)
- Advanced listening and empathy skills
- Proficiency in information sourcing
- Creative problem solving
- Cultural awareness and behavioral adaptability
- Professional and open communication skills
- Proactive and creative innovation reporting
Tasks
- Liaise with internal and external customers
- Process and monitor orders and invoices
- Manage credits and customer complaints
- Collaborate with cross-country teams
- Maintain IFS auto price cards and quotations
- Issue invoicing corrections and credit notes
- Authorize supplier invoices
- Create and set up new customer accounts
- Handle supply chain administration and logistics
- Track and trace outstanding or back orders
- Manage the group email inbox with 24-hour responses
- Investigate service complaints and track trends
- Coordinate with sales, finance, and production departments
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Mentorship & Coaching
- Well onboarding program
Other Benefits
- Product and solution induction
Informal Culture
- Motivated local, regional and global team
Flexible Working
- Flexible working time
- Work and home balance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Jotun (Deutschland) Gmbh and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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JOJotun (Deutschland) Gmbh
Customer Service Coordinator(m/w/x)
Hamburg
Full-timeWith Home OfficeJunior
Nejo AI Summary
Order processing and complaint management for global coatings markets, maintaining IFS auto price cards. Fluency in German and English essential, previous customer service experience preferred. Flexible working time, comprehensive product induction.
Requirements
- High school diploma or degree
- Fluency in German and English
- Excellent planning and prioritization skills
- Previous customer service experience (preferable)
- Advanced listening and empathy skills
- Proficiency in information sourcing
- Creative problem solving
- Cultural awareness and behavioral adaptability
- Professional and open communication skills
- Proactive and creative innovation reporting
Tasks
- Liaise with internal and external customers
- Process and monitor orders and invoices
- Manage credits and customer complaints
- Collaborate with cross-country teams
- Maintain IFS auto price cards and quotations
- Issue invoicing corrections and credit notes
- Authorize supplier invoices
- Create and set up new customer accounts
- Handle supply chain administration and logistics
- Track and trace outstanding or back orders
- Manage the group email inbox with 24-hour responses
- Investigate service complaints and track trends
- Coordinate with sales, finance, and production departments
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Mentorship & Coaching
- Well onboarding program
Other Benefits
- Product and solution induction
Informal Culture
- Motivated local, regional and global team
Flexible Working
- Flexible working time
- Work and home balance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Jotun (Deutschland) Gmbh and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Jotun (Deutschland) Gmbh
Industry
Manufacturing
Description
Jotun is a global company operating in the Marine, Protective, Powder and Decorative coatings markets, committed to an ambitious growth strategy and fostering employee development through loyalty, care, respect, and boldness.
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