Concentrix
Cloud Solution Architect Identity and Security(m/w/x)
Full-timeWith HomeofficeExperienced
Düsseldorf
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CYCyberArk
Enterprise Customer Success Manager(m/w/x)
Düsseldorf
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Managing CyberArk product implementations and security concerns for large enterprise customers. 3+ years Customer Success with CyberArk or enterprise applications experience required. Diverse and inclusive workplace.
Requirements
- Experience with CyberArk or enterprise applications
- 3+ years in Customer Success or similar
- Excellent communication and interpersonal skills
- Experience working with large enterprise customers
- Relationship building and customer churn mitigation
- Knowledge of enterprise Directory services
- Windows/Active Directory administration and UNIX/Linux knowledge
- Scripting, development, or DevOps skills
- Knowledge of AWS, Azure, or GCP
- Installing and supporting enterprise software
- Understanding of security concepts and roles
- Experience with CyberArk or IAM/SIEM solutions
- Fluency in English and Native German
Tasks
- Build and maintain trusted advisor relationships with customers
- Ensure successful completion of product implementations
- Address security concerns using product features and functions
- Define and review customer success criteria
- Conduct quarterly business reviews to track outcomes
- Monitor support tickets to ensure SLA compliance
- Track product adoption to maximize retention rates
- Execute success plans for at-risk customers
- Collaborate with sales on renewals and upsell opportunities
- Partner with technical and professional services teams
- Manage complex relationships across multiple products and regions
- Utilize outcome-based reporting to demonstrate ROI
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Native
Tools & Technologies
- CyberArk
- Active Directory
- LDAP
- Azure
- Windows
- UNIX
- Linux
- AWS
- GCP
- IAM
- SIEM
Benefits
Informal Culture
- Diverse and inclusive workplace
Other Benefits
- Interview accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CyberArk and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CYCyberArk
Enterprise Customer Success Manager(m/w/x)
Düsseldorf
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Managing CyberArk product implementations and security concerns for large enterprise customers. 3+ years Customer Success with CyberArk or enterprise applications experience required. Diverse and inclusive workplace.
Requirements
- Experience with CyberArk or enterprise applications
- 3+ years in Customer Success or similar
- Excellent communication and interpersonal skills
- Experience working with large enterprise customers
- Relationship building and customer churn mitigation
- Knowledge of enterprise Directory services
- Windows/Active Directory administration and UNIX/Linux knowledge
- Scripting, development, or DevOps skills
- Knowledge of AWS, Azure, or GCP
- Installing and supporting enterprise software
- Understanding of security concepts and roles
- Experience with CyberArk or IAM/SIEM solutions
- Fluency in English and Native German
Tasks
- Build and maintain trusted advisor relationships with customers
- Ensure successful completion of product implementations
- Address security concerns using product features and functions
- Define and review customer success criteria
- Conduct quarterly business reviews to track outcomes
- Monitor support tickets to ensure SLA compliance
- Track product adoption to maximize retention rates
- Execute success plans for at-risk customers
- Collaborate with sales on renewals and upsell opportunities
- Partner with technical and professional services teams
- Manage complex relationships across multiple products and regions
- Utilize outcome-based reporting to demonstrate ROI
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Native
Tools & Technologies
- CyberArk
- Active Directory
- LDAP
- Azure
- Windows
- UNIX
- Linux
- AWS
- GCP
- IAM
- SIEM
Benefits
Informal Culture
- Diverse and inclusive workplace
Other Benefits
- Interview accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CyberArk and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
CyberArk
Industry
IT
Description
CyberArk is the global leader in Identity Security, providing comprehensive security for privileged access across various environments.
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