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Enterprise Customer Success Manager(m/w/x)
Description
In this role, you will partner with top-tier corporate customers, driving revenue by aligning HRS solutions with their travel strategies. Your day-to-day responsibilities will include managing client relationships, optimizing travel programs, and collaborating with global teams to ensure exceptional service.
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Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Several years of experience in B2B enterprise account management
- •Industry experience in Travel, Procurement, Fintech, SaaS, payments, or similar software-driven sectors
- •Skilled in using structured sales methodologies
- •Strong technical understanding and commercial acumen
- •Advanced analytical skills to interpret customer data
- •Excellent communication, presentation, and negotiation skills
- •Proven stakeholder management and relationship-building capabilities
- •Highly self-motivated and customer-focused
- •Strong organizational skills with a proactive mindset
- •Business fluent in German and English, both spoken and written
Work Experience
5 years
Tasks
- •Drive revenue from enterprise customers
- •Align HRS solutions with customer travel strategies
- •Manage an existing portfolio within a specific industry vertical
- •Leverage structured sales methods to qualify leads
- •Manage sales pipelines and execute targeted cross-sell strategies
- •Expand account value and deepen client relationships
- •Ensure smooth implementation of HRS solutions
- •Lead project rollouts and support contract negotiations
- •Optimize clients’ travel programs using HRS technology
- •Build strong partnerships with key stakeholders
- •Position HRS as a trusted advisor
- •Identify new opportunities for account expansion
- •Track key metrics and customer behavior
- •Provide timely updates to clients and internal teams
- •Act as the main connection between enterprise clients and HRS teams
- •Coordinate with international colleagues for seamless service
Languages
German – Business Fluent
English – Business Fluent
Benefits
Bonuses & Incentives
- •Annual or multi-year bonus
Modern Equipment
- •Necessary work equipment
Parking & Commuter Benefits
- •Mobility access
- HRS GroupFull-timeOn-siteExperiencedKöln
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Enterprise Customer Success Manager(m/w/x)
The AI Job Search Engine
Description
In this role, you will partner with top-tier corporate customers, driving revenue by aligning HRS solutions with their travel strategies. Your day-to-day responsibilities will include managing client relationships, optimizing travel programs, and collaborating with global teams to ensure exceptional service.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Several years of experience in B2B enterprise account management
- •Industry experience in Travel, Procurement, Fintech, SaaS, payments, or similar software-driven sectors
- •Skilled in using structured sales methodologies
- •Strong technical understanding and commercial acumen
- •Advanced analytical skills to interpret customer data
- •Excellent communication, presentation, and negotiation skills
- •Proven stakeholder management and relationship-building capabilities
- •Highly self-motivated and customer-focused
- •Strong organizational skills with a proactive mindset
- •Business fluent in German and English, both spoken and written
Work Experience
5 years
Tasks
- •Drive revenue from enterprise customers
- •Align HRS solutions with customer travel strategies
- •Manage an existing portfolio within a specific industry vertical
- •Leverage structured sales methods to qualify leads
- •Manage sales pipelines and execute targeted cross-sell strategies
- •Expand account value and deepen client relationships
- •Ensure smooth implementation of HRS solutions
- •Lead project rollouts and support contract negotiations
- •Optimize clients’ travel programs using HRS technology
- •Build strong partnerships with key stakeholders
- •Position HRS as a trusted advisor
- •Identify new opportunities for account expansion
- •Track key metrics and customer behavior
- •Provide timely updates to clients and internal teams
- •Act as the main connection between enterprise clients and HRS teams
- •Coordinate with international colleagues for seamless service
Languages
German – Business Fluent
English – Business Fluent
Benefits
Bonuses & Incentives
- •Annual or multi-year bonus
Modern Equipment
- •Necessary work equipment
Parking & Commuter Benefits
- •Mobility access
About the Company
HRS Group
Industry
Tourism
Description
The company is a travel tech firm that offers an end-to-end holiday rental platform, maximizing rental performance for hosts and property managers.
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