HRS Group
Customer Success Manager(m/w/x)
Full-timeOn-siteExperienced
Köln
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HRHRS Group
Enterprise Customer Success Manager(m/w/x)
Köln
Full-timeOn-siteSenior
Nejo AI Summary
Managing enterprise customer portfolios for a holiday rental platform, aligning solutions with travel strategies. B2B enterprise account management in travel tech or software-driven sectors required. Annual or multi-year bonus.
Requirements
- Several years of experience in B2B enterprise account management
- Industry experience in Travel, Procurement, Fintech, SaaS, payments, or similar software-driven sectors
- Skilled in using structured sales methodologies
- Strong technical understanding and commercial acumen
- Advanced analytical skills to interpret customer data
- Excellent communication, presentation, and negotiation skills
- Proven stakeholder management and relationship-building capabilities
- Highly self-motivated and customer-focused
- Strong organizational skills with a proactive mindset
- Business fluent in German and English, both spoken and written
Tasks
- Drive revenue from enterprise customers
- Align HRS solutions with customer travel strategies
- Manage an existing portfolio within a specific industry vertical
- Leverage structured sales methods to qualify leads
- Manage sales pipelines and execute targeted cross-sell strategies
- Expand account value and deepen client relationships
- Ensure smooth implementation of HRS solutions
- Lead project rollouts and support contract negotiations
- Optimize clients’ travel programs using HRS technology
- Build strong partnerships with key stakeholders
- Position HRS as a trusted advisor
- Identify new opportunities for account expansion
- Track key metrics and customer behavior
- Provide timely updates to clients and internal teams
- Act as the main connection between enterprise clients and HRS teams
- Coordinate with international colleagues for seamless service
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Bonuses & Incentives
- Annual or multi-year bonus
Modern Equipment
- Necessary work equipment
Parking & Commuter Benefits
- Mobility access
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HRS Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
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HRHRS Group
Enterprise Customer Success Manager(m/w/x)
Köln
Full-timeOn-siteSenior
Nejo AI Summary
Managing enterprise customer portfolios for a holiday rental platform, aligning solutions with travel strategies. B2B enterprise account management in travel tech or software-driven sectors required. Annual or multi-year bonus.
Requirements
- Several years of experience in B2B enterprise account management
- Industry experience in Travel, Procurement, Fintech, SaaS, payments, or similar software-driven sectors
- Skilled in using structured sales methodologies
- Strong technical understanding and commercial acumen
- Advanced analytical skills to interpret customer data
- Excellent communication, presentation, and negotiation skills
- Proven stakeholder management and relationship-building capabilities
- Highly self-motivated and customer-focused
- Strong organizational skills with a proactive mindset
- Business fluent in German and English, both spoken and written
Tasks
- Drive revenue from enterprise customers
- Align HRS solutions with customer travel strategies
- Manage an existing portfolio within a specific industry vertical
- Leverage structured sales methods to qualify leads
- Manage sales pipelines and execute targeted cross-sell strategies
- Expand account value and deepen client relationships
- Ensure smooth implementation of HRS solutions
- Lead project rollouts and support contract negotiations
- Optimize clients’ travel programs using HRS technology
- Build strong partnerships with key stakeholders
- Position HRS as a trusted advisor
- Identify new opportunities for account expansion
- Track key metrics and customer behavior
- Provide timely updates to clients and internal teams
- Act as the main connection between enterprise clients and HRS teams
- Coordinate with international colleagues for seamless service
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Bonuses & Incentives
- Annual or multi-year bonus
Modern Equipment
- Necessary work equipment
Parking & Commuter Benefits
- Mobility access
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HRS Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
HRS Group
Industry
Tourism
Description
The company is a travel tech firm that offers an end-to-end holiday rental platform, maximizing rental performance for hosts and property managers.
Not a perfect match?
- HRS Group
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