FSC Global Development GmbH
Policy Manager Forest Management(m/w/x)
Full-timeWith HomeofficeManagement
Bonn
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FSFSC Global Development GmbH
Disputes Manager(m/w/x)
Bonn
Full-time, Part-timeWith Home OfficeManagement
Nejo AI Summary
You will safeguard system integrity by managing complex dispute cases and complaints. Your day-to-day involves everything from conducting deep-dive investigations to refining the tools that drive policy improvements.
Requirements
- Degree in law, governance, or equivalent
- At least 5 years professional experience
- Experience managing complaints and disputes
- Strong stakeholder management skills
- Knowledge of UN Guiding Principles
- Experience managing procedures and workstreams
- Excellent analytical and organizational skills
- Ability to manage multiple priorities
- Project management experience
- Excellent communication skills
- Fluency in English
- Spanish and/or French as an asset
- Confident use of MS Office
- Experience with databases and CRM
- Experience in multicultural environments
- Background in NGOs or non-profits
- Alignment with FSC mission and values
- Cultural sensitivity and respect
- Professional integrity and credibility
Tasks
- Manage dispute cases under the Policy for Association
- Conduct initial assessments and investigations
- Lead stakeholder engagement and decision-making processes
- Oversee the company's complaints mechanism
- Ensure alignment with normative frameworks and international standards
- Handle assigned general complaints and appeals
- Analyze cases to identify systemic gaps
- Contribute to policy and procedural improvements
- Perform stakeholder mapping for inclusive engagement
- Develop risk screening and case tracking tools
- Collaborate with experts to resolve disputes
- Strengthen overall system integrity
- Prepare structured reports and briefings for leadership
- Support additional case management projects and initiatives
Work Experience
5 years
Education
Bachelor's degree
Languages
English – Business FluentSpanish – BasicFrench – Basic
Tools & Technologies
MS OfficeSalesforceCRM systemsdatabases
Benefits
Learning & Development
- •Professional development opportunities
- •Continuous learning
More Vacation Days
- •30 days of annual leave
Flexible Working
- •Flexible work arrangements
- •Healthy work-life balance
Other Benefits
- •Relocation support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FSC Global Development GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- FSC International Center gGmbH
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FSFSC Global Development GmbH
Disputes Manager(m/w/x)
Bonn
Full-time, Part-timeWith Home OfficeManagement
Nejo AI Summary
You will safeguard system integrity by managing complex dispute cases and complaints. Your day-to-day involves everything from conducting deep-dive investigations to refining the tools that drive policy improvements.
Requirements
- Degree in law, governance, or equivalent
- At least 5 years professional experience
- Experience managing complaints and disputes
- Strong stakeholder management skills
- Knowledge of UN Guiding Principles
- Experience managing procedures and workstreams
- Excellent analytical and organizational skills
- Ability to manage multiple priorities
- Project management experience
- Excellent communication skills
- Fluency in English
- Spanish and/or French as an asset
- Confident use of MS Office
- Experience with databases and CRM
- Experience in multicultural environments
- Background in NGOs or non-profits
- Alignment with FSC mission and values
- Cultural sensitivity and respect
- Professional integrity and credibility
Tasks
- Manage dispute cases under the Policy for Association
- Conduct initial assessments and investigations
- Lead stakeholder engagement and decision-making processes
- Oversee the company's complaints mechanism
- Ensure alignment with normative frameworks and international standards
- Handle assigned general complaints and appeals
- Analyze cases to identify systemic gaps
- Contribute to policy and procedural improvements
- Perform stakeholder mapping for inclusive engagement
- Develop risk screening and case tracking tools
- Collaborate with experts to resolve disputes
- Strengthen overall system integrity
- Prepare structured reports and briefings for leadership
- Support additional case management projects and initiatives
Work Experience
5 years
Education
Bachelor's degree
Languages
English – Business FluentSpanish – BasicFrench – Basic
Tools & Technologies
MS OfficeSalesforceCRM systemsdatabases
Benefits
Learning & Development
- •Professional development opportunities
- •Continuous learning
More Vacation Days
- •30 days of annual leave
Flexible Working
- •Flexible work arrangements
- •Healthy work-life balance
Other Benefits
- •Relocation support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FSC Global Development GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
FSC Global Development GmbH
Industry
NonProfit
Description
The Forest Stewardship Council (FSC) promotes sustainable forestry and has certified over 150 million hectares of forests.
Not a perfect match?
- FSC Global Development GmbH
Policy Manager Forest Management(m/w/x)
Full-timeWith HomeofficeManagementBonn - FSC International Center gGmbH
Programme Manager Forest Management(m/w/x)
Full-timeWith HomeofficeSeniorBonn - FSC Global Development GmbH
Media Relations Manager(m/w/x)
Full-timeWith HomeofficeSeniorBonn - FORLIANCE
Senior Manager Climate Solutions(m/w/x)
Full-time/Part-timeWith HomeofficeSeniorBonn - Flocert
Independent Representative from the Civil Society for Impartiality Committee(m/w/x)
Full-timeWith HomeofficeSeniorBonn