Description

In this role, you will lead a team of project managers to drive customer success by ensuring the timely delivery of EV charging products. Your daily responsibilities will include guiding complex projects, building strong customer relationships, and collaborating with internal teams to shape product strategies.

Requirements

• •Deep technical expertise in EV charging technology
• •Strong background in software development, systems architecture, and hardware integration
• •Understanding of product development lifecycle and certification processes
• •Proven leadership experience in managing technical teams
• •Skilled in engaging with customers at all levels
• •Solid track record in leading multi-stakeholder projects
• •Experience defining and improving processes for customer success
• •Ability to assess business value of features
• •Strong interpersonal and communication skills
• •Ownership and proactive task seeking
• •Ability to develop topics independently and make decisions
• •Enjoyment of presenting results for clarity and alignment
• •Experience in the EV or automotive industry
• •Familiarity with regulatory and certification standards
• •Experience collaborating with hardware and software teams

Tasks

• •Lead and develop a team of project managers
• •Guide project managers through complex engineering projects
• •Build systems for efficient customer onboarding and product definition
• •Oversee prototyping, testing, certification, and production preparation
• •Serve as a senior technical advisor to customers
• •Help customers integrate software and hardware into their products
• •Maintain strong relationships with customer organizations
• •Collaborate with internal product teams to influence roadmaps
• •Assess business value of feature requests
• •Coordinate internal development teams to deliver features on time
• •Act as a bridge between customer-facing teams and engineering
• •Drive continuous improvement in project processes
• •Standardize methods for prototyping and testing
• •Enhance documentation for customer autonomy
• •Provide insights into customer and market trends
• •Identify high-priority projects and secure resources
• •Ensure customer success aligns with the company's technology roadmap

Tools & Technologies