Adobe Systems GmbH
Named Customer Success Manager(m/w/x)
Full-timeOn-siteSenior
München
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ECEcoG
Director of Customer Success(m/w/x)
München
Full-timeOn-siteSenior
Green Job
Nejo AI Summary
Leading project managers and advising customers on EV charging infrastructure projects, from prototyping to production. Deep technical expertise in EV charging technology and technical team leadership required. International collaboration on cutting-edge EV charging solutions.
Requirements
- Deep technical expertise in EV charging technology
- Strong background in software development, systems architecture, and hardware integration
- Understanding of product development lifecycle and certification processes
- Proven leadership experience in managing technical teams
- Skilled in engaging with customers at all levels
- Solid track record in leading multi-stakeholder projects
- Experience defining and improving processes for customer success
- Ability to assess business value of features
- Strong interpersonal and communication skills
- Ownership and proactive task seeking
- Ability to develop topics independently and make decisions
- Enjoyment of presenting results for clarity and alignment
- Experience in the EV or automotive industry
- Familiarity with regulatory and certification standards
- Experience collaborating with hardware and software teams
Tasks
- Lead and develop a team of project managers
- Guide project managers through complex engineering projects
- Build systems for efficient customer onboarding and product definition
- Oversee prototyping, testing, certification, and production preparation
- Serve as a senior technical advisor to customers
- Help customers integrate software and hardware into their products
- Maintain strong relationships with customer organizations
- Collaborate with internal product teams to influence roadmaps
- Assess business value of feature requests
- Coordinate internal development teams to deliver features on time
- Act as a bridge between customer-facing teams and engineering
- Drive continuous improvement in project processes
- Standardize methods for prototyping and testing
- Enhance documentation for customer autonomy
- Provide insights into customer and market trends
- Identify high-priority projects and secure resources
- Ensure customer success aligns with the company's technology roadmap
Work Experience
- 10 - 15 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- IoT
- cloud systems
- CPMS integration
- hardware systems
- agile methods
- Scrum
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of EcoG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ECEcoG
Director of Customer Success(m/w/x)
München
Full-timeOn-siteSenior
Green Job
Nejo AI Summary
Leading project managers and advising customers on EV charging infrastructure projects, from prototyping to production. Deep technical expertise in EV charging technology and technical team leadership required. International collaboration on cutting-edge EV charging solutions.
Requirements
- Deep technical expertise in EV charging technology
- Strong background in software development, systems architecture, and hardware integration
- Understanding of product development lifecycle and certification processes
- Proven leadership experience in managing technical teams
- Skilled in engaging with customers at all levels
- Solid track record in leading multi-stakeholder projects
- Experience defining and improving processes for customer success
- Ability to assess business value of features
- Strong interpersonal and communication skills
- Ownership and proactive task seeking
- Ability to develop topics independently and make decisions
- Enjoyment of presenting results for clarity and alignment
- Experience in the EV or automotive industry
- Familiarity with regulatory and certification standards
- Experience collaborating with hardware and software teams
Tasks
- Lead and develop a team of project managers
- Guide project managers through complex engineering projects
- Build systems for efficient customer onboarding and product definition
- Oversee prototyping, testing, certification, and production preparation
- Serve as a senior technical advisor to customers
- Help customers integrate software and hardware into their products
- Maintain strong relationships with customer organizations
- Collaborate with internal product teams to influence roadmaps
- Assess business value of feature requests
- Coordinate internal development teams to deliver features on time
- Act as a bridge between customer-facing teams and engineering
- Drive continuous improvement in project processes
- Standardize methods for prototyping and testing
- Enhance documentation for customer autonomy
- Provide insights into customer and market trends
- Identify high-priority projects and secure resources
- Ensure customer success aligns with the company's technology roadmap
Work Experience
- 10 - 15 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- IoT
- cloud systems
- CPMS integration
- hardware systems
- agile methods
- Scrum
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of EcoG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
EcoG
Industry
EnergyAutomation
Description
EcoG is a global IP and tech company focused on sustainable charging infrastructure for electric vehicles.
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