Atotech Deutschland GmbH & Co. KG
2nd Level IT Support Specialist(m/w/x)
Full-timeOn-siteExperienced
Darmstadt, Trebur
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DEDexcom Deutschland GmbH
Desktop Support Specialist - Healthcare(m/w/x)
Mainz
Full-timeOn-siteExperienced
Nejo AI Summary
Expert-level hardware/software support for continuous glucose monitoring systems at medical device developer. Expert-level hardware, software, and operating systems support required. SLA-driven incident management, user guidance sessions.
Requirements
- Teamwork and support for common goals
- Ability to work in a fast-paced environment
- Customer-focused mindset and enjoyment of interaction
- Enjoyment of hands-on work with computers
- Expert-level support for hardware, software, and operating systems
- Ability to troubleshoot and resolve complex technical issues
- Fluency in German language
- Ability to deliver guidance sessions for end-users
- Proficiency in incident management
- Strong knowledge of desktop operating systems
- Working knowledge of Microsoft SCCM & Endpoint Manager/Intune
- Certifications such as ITIL v4 Foundation, CompTIA A+, Microsoft 365 Certified: Endpoint Administrator, or equivalent
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively
Tasks
- Provide expert-level support for hardware and software
- Troubleshoot and resolve complex technical issues
- Deliver guidance sessions for end-users on software applications
- Educate users on system functionalities and best practices
- Manage incidents to ensure timely resolution within SLAs
- Perform hardware imaging and updates
- Install and configure software
Work Experience
- 2 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
Tools & Technologies
- Microsoft SCCM
- Endpoint Manager
- Intune
- Windows 10
- macOS
Benefits
Other Benefits
- Comprehensive benefits program
Career Advancement
- Growth opportunities
- Career development access
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Dexcom Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DEDexcom Deutschland GmbH
Desktop Support Specialist - Healthcare(m/w/x)
Mainz
Full-timeOn-siteExperienced
Nejo AI Summary
Expert-level hardware/software support for continuous glucose monitoring systems at medical device developer. Expert-level hardware, software, and operating systems support required. SLA-driven incident management, user guidance sessions.
Requirements
- Teamwork and support for common goals
- Ability to work in a fast-paced environment
- Customer-focused mindset and enjoyment of interaction
- Enjoyment of hands-on work with computers
- Expert-level support for hardware, software, and operating systems
- Ability to troubleshoot and resolve complex technical issues
- Fluency in German language
- Ability to deliver guidance sessions for end-users
- Proficiency in incident management
- Strong knowledge of desktop operating systems
- Working knowledge of Microsoft SCCM & Endpoint Manager/Intune
- Certifications such as ITIL v4 Foundation, CompTIA A+, Microsoft 365 Certified: Endpoint Administrator, or equivalent
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively
Tasks
- Provide expert-level support for hardware and software
- Troubleshoot and resolve complex technical issues
- Deliver guidance sessions for end-users on software applications
- Educate users on system functionalities and best practices
- Manage incidents to ensure timely resolution within SLAs
- Perform hardware imaging and updates
- Install and configure software
Work Experience
- 2 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
Tools & Technologies
- Microsoft SCCM
- Endpoint Manager
- Intune
- Windows 10
- macOS
Benefits
Other Benefits
- Comprehensive benefits program
Career Advancement
- Growth opportunities
- Career development access
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Dexcom Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Dexcom Deutschland GmbH
Industry
Healthcare
Description
Das Unternehmen entwickelt und vermarktet Systeme zur kontinuierlichen Glukoseüberwachung für Menschen mit Diabetes.
Not a perfect match?
- Atotech Deutschland GmbH & Co. KG
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