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Desktop Support Specialist - Healthcare(m/w/x)
Description
As a Desktop Support Specialist in healthcare, you will ensure seamless operations by providing expert support for hardware and software, troubleshooting issues, and guiding end-users on best practices. This role is vital in keeping the workforce focused on their core responsibilities.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Teamwork and support for common goals
- •Ability to work in a fast-paced environment
- •Customer-focused mindset and enjoyment of interaction
- •Enjoyment of hands-on work with computers
- •Expert-level support for hardware, software, and operating systems
- •Ability to troubleshoot and resolve complex technical issues
- •Fluency in German language
- •Ability to deliver guidance sessions for end-users
- •Proficiency in incident management
- •Strong knowledge of desktop operating systems
- •Working knowledge of Microsoft SCCM & Endpoint Manager/Intune
- •Certifications such as ITIL v4 Foundation, CompTIA A+, Microsoft 365 Certified: Endpoint Administrator, or equivalent
- •Excellent communication and interpersonal skills
- •Ability to work independently and collaboratively
Education
Work Experience
2 - 4 years
Tasks
- •Provide expert-level support for hardware and software
- •Troubleshoot and resolve complex technical issues
- •Deliver guidance sessions for end-users on software applications
- •Educate users on system functionalities and best practices
- •Manage incidents to ensure timely resolution within SLAs
- •Perform hardware imaging and updates
- •Install and configure software
Tools & Technologies
Languages
German – Business Fluent
Benefits
Other Benefits
- •Comprehensive benefits program
Career Advancement
- •Growth opportunities
- •Career development access
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Desktop Support Specialist - Healthcare(m/w/x)
The AI Job Search Engine
Description
As a Desktop Support Specialist in healthcare, you will ensure seamless operations by providing expert support for hardware and software, troubleshooting issues, and guiding end-users on best practices. This role is vital in keeping the workforce focused on their core responsibilities.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Teamwork and support for common goals
- •Ability to work in a fast-paced environment
- •Customer-focused mindset and enjoyment of interaction
- •Enjoyment of hands-on work with computers
- •Expert-level support for hardware, software, and operating systems
- •Ability to troubleshoot and resolve complex technical issues
- •Fluency in German language
- •Ability to deliver guidance sessions for end-users
- •Proficiency in incident management
- •Strong knowledge of desktop operating systems
- •Working knowledge of Microsoft SCCM & Endpoint Manager/Intune
- •Certifications such as ITIL v4 Foundation, CompTIA A+, Microsoft 365 Certified: Endpoint Administrator, or equivalent
- •Excellent communication and interpersonal skills
- •Ability to work independently and collaboratively
Education
Work Experience
2 - 4 years
Tasks
- •Provide expert-level support for hardware and software
- •Troubleshoot and resolve complex technical issues
- •Deliver guidance sessions for end-users on software applications
- •Educate users on system functionalities and best practices
- •Manage incidents to ensure timely resolution within SLAs
- •Perform hardware imaging and updates
- •Install and configure software
Tools & Technologies
Languages
German – Business Fluent
Benefits
Other Benefits
- •Comprehensive benefits program
Career Advancement
- •Growth opportunities
- •Career development access
About the Company
Dexcom Deutschland GmbH
Industry
Healthcare
Description
Das Unternehmen entwickelt und vermarktet Systeme zur kontinuierlichen Glukoseüberwachung für Menschen mit Diabetes.
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