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LILincoln International

Desktop Support Coordinator(m/w/x)

Frankfurt am Main
Full-timeOn-siteJunior

1st call help desk support for 1,200 employees at investment banking advisory firm, troubleshooting hardware and software. Strong German and English communication skills required. Configuring and deploying diverse hardware and software.

Requirements

  • 1-2 years of work experience
  • Self-motivation and ability to manage multiple tasks
  • Detail-oriented with a customer-oriented mindset
  • Strong writing and verbal communication skills in German and English
  • Strong analytical and troubleshooting skills
  • Degree in MIS or significant related experience

Tasks

  • Provide 1st call help desk support for 1,200 employees
  • Troubleshoot and repair hardware and software issues
  • Configure and deploy new hardware and software
  • Interface with technical support from vendors and suppliers
  • Support IT management as needed
  • Participate in an on-call rotation for 24x7 support

Work Experience

  • 1 - 2 years

Education

  • Bachelor's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Lincoln International and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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