Billie
Customer Support Specialist (German & English)(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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BI
BillieCustomer Support Specialist (Swedish & English)(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Description
As the primary voice for the users, you'll solve complex challenges and collaborate with internal experts to shape the product experience and ensure every customer feels empowered.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •At least 2 years customer-facing experience
- •Track record of customer satisfaction
- •Experience in sales or call centers
- •Excellent communication skills
- •Fluency in Swedish and English
- •German or Polish skills (bonus)
- •Attention to detail and initiative
- •Ability to thrive in fast-paced environments
- •Ownership, empathy, and solution-oriented mindset
Education
Compulsory education
OR
High school diploma
OR
Vocational certification
OR
Currently in higher education
OR
Bachelor's degree
Work Experience
2 years
Tasks
- •Handle customer inquiries via phone, email, and chat
- •Resolve complex issues for the company's users
- •Champion customer needs to improve satisfaction
- •Provide insights to drive product development
- •Collaborate with Risk, Product, and Tech experts
- •Craft intelligent solutions beyond standard scripts
Languages
Swedish – Business Fluent
English – Business Fluent
German – Basic
Polish – Basic
Benefits
Flexible Working
- •Hybrid work model
- •Flexible work hours
Career Advancement
- •Internal mobility program
Competitive Pay
- •Virtual Shares Incentive Program
More Vacation Days
- •30 days vacation
Workation & Sabbatical
- •Sabbatical opportunities
Family Support
- •Extra child sickness leave
Public Transport Subsidies
- •Discounted public transport
Company Bike
- •Discounted JobRad
Additional Allowances
- •Yearly development budget
Other Benefits
- •Free German group classes
- •Interest groups
Informal Culture
- •Multicultural team
Team Events
- •Company and team events
- •Game nights
Healthcare & Fitness
- •Billie run club
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Billie and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BI
BillieCustomer Support Specialist (Swedish & English)(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
New Job?Nejo!
The AI Job Search Engine
Description
As the primary voice for the users, you'll solve complex challenges and collaborate with internal experts to shape the product experience and ensure every customer feels empowered.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •At least 2 years customer-facing experience
- •Track record of customer satisfaction
- •Experience in sales or call centers
- •Excellent communication skills
- •Fluency in Swedish and English
- •German or Polish skills (bonus)
- •Attention to detail and initiative
- •Ability to thrive in fast-paced environments
- •Ownership, empathy, and solution-oriented mindset
Education
Compulsory education
OR
High school diploma
OR
Vocational certification
OR
Currently in higher education
OR
Bachelor's degree
Work Experience
2 years
Tasks
- •Handle customer inquiries via phone, email, and chat
- •Resolve complex issues for the company's users
- •Champion customer needs to improve satisfaction
- •Provide insights to drive product development
- •Collaborate with Risk, Product, and Tech experts
- •Craft intelligent solutions beyond standard scripts
Languages
Swedish – Business Fluent
English – Business Fluent
German – Basic
Polish – Basic
Benefits
Flexible Working
- •Hybrid work model
- •Flexible work hours
Career Advancement
- •Internal mobility program
Competitive Pay
- •Virtual Shares Incentive Program
More Vacation Days
- •30 days vacation
Workation & Sabbatical
- •Sabbatical opportunities
Family Support
- •Extra child sickness leave
Public Transport Subsidies
- •Discounted public transport
Company Bike
- •Discounted JobRad
Additional Allowances
- •Yearly development budget
Other Benefits
- •Free German group classes
- •Interest groups
Informal Culture
- •Multicultural team
Team Events
- •Company and team events
- •Game nights
Healthcare & Fitness
- •Billie run club
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Billie and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Billie
Industry
FinancialServices
Description
The company is a leading provider of Buy Now, Pay Later payment methods for businesses, offering innovative digital payment services.
Not a perfect match?
- Billie
Customer Support Specialist (German & English)(m/w/x)
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Customer Support Specialist(m/w/x)
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Customer Success Advisor - German speaking(m/w/x)
Full-timeWith HomeofficeExperiencedfrom 30,000 - 38,000 / yearBerlin, Frankfurt am Main - Eucalyptus
Patient Support Specialist(m/w/x)
Full-timeWith HomeofficeJuniorBerlin