Billie
Customer Support Specialist (Swedish & English)(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
New Job?Nejo!
The AI Job Search Engine
BI
BillieCustomer Support Specialist (German & English)(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Description
As the voice of the brand, you'll solve complex challenges and collaborate with tech experts to craft elegant solutions, ensuring every customer feels heard and empowered.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •At least 2 years customer-facing experience
- •Track record of customer satisfaction
- •Experience in sales or call centers
- •Excellent communication skills
- •Fluent German and English skills
- •Polish or Swedish skills (advantageous)
- •Detail-oriented and self-starting personality
- •Strong initiative
- •Ability to work fast-paced environments
- •Ownership, empathy, and solution-oriented mindset
Education
Compulsory education
OR
High school diploma
OR
Vocational certification
OR
Currently in higher education
OR
Bachelor's degree
Work Experience
2 years
Tasks
- •Handle customer inquiries via phone, email, and chat
- •Resolve complex issues as a primary point of contact
- •Collaborate with Risk, Product, and Tech experts
- •Develop intelligent solutions beyond standard scripts
- •Champion customer needs to drive product improvements
- •Maintain high levels of user satisfaction
- •Provide insights to shape the customer experience
Languages
German – Business Fluent
English – Business Fluent
Polish – Basic
Swedish – Basic
Benefits
Flexible Working
- •Hybrid work model
- •Flexible work hours
Career Advancement
- •Internal mobility program
Competitive Pay
- •Virtual Shares Incentive Program
More Vacation Days
- •30 days vacation
Workation & Sabbatical
- •Sabbatical opportunities
Family Support
- •Extra child sickness leave
Public Transport Subsidies
- •Discounted public transport
Company Bike
- •Discounted JobRad
Additional Allowances
- •Yearly development budget
Other Benefits
- •Free German group classes
- •Interest groups
Informal Culture
- •Multicultural team
Team Events
- •Company and team events
- •Game nights
Healthcare & Fitness
- •Billie run club
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Billie and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
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BI
BillieCustomer Support Specialist (German & English)(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
New Job?Nejo!
The AI Job Search Engine
Description
As the voice of the brand, you'll solve complex challenges and collaborate with tech experts to craft elegant solutions, ensuring every customer feels heard and empowered.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •At least 2 years customer-facing experience
- •Track record of customer satisfaction
- •Experience in sales or call centers
- •Excellent communication skills
- •Fluent German and English skills
- •Polish or Swedish skills (advantageous)
- •Detail-oriented and self-starting personality
- •Strong initiative
- •Ability to work fast-paced environments
- •Ownership, empathy, and solution-oriented mindset
Education
Compulsory education
OR
High school diploma
OR
Vocational certification
OR
Currently in higher education
OR
Bachelor's degree
Work Experience
2 years
Tasks
- •Handle customer inquiries via phone, email, and chat
- •Resolve complex issues as a primary point of contact
- •Collaborate with Risk, Product, and Tech experts
- •Develop intelligent solutions beyond standard scripts
- •Champion customer needs to drive product improvements
- •Maintain high levels of user satisfaction
- •Provide insights to shape the customer experience
Languages
German – Business Fluent
English – Business Fluent
Polish – Basic
Swedish – Basic
Benefits
Flexible Working
- •Hybrid work model
- •Flexible work hours
Career Advancement
- •Internal mobility program
Competitive Pay
- •Virtual Shares Incentive Program
More Vacation Days
- •30 days vacation
Workation & Sabbatical
- •Sabbatical opportunities
Family Support
- •Extra child sickness leave
Public Transport Subsidies
- •Discounted public transport
Company Bike
- •Discounted JobRad
Additional Allowances
- •Yearly development budget
Other Benefits
- •Free German group classes
- •Interest groups
Informal Culture
- •Multicultural team
Team Events
- •Company and team events
- •Game nights
Healthcare & Fitness
- •Billie run club
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Billie and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Billie
Industry
FinancialServices
Description
The company is a leading provider of Buy Now, Pay Later payment methods for businesses, offering innovative digital payment services.
Not a perfect match?
- Billie
Customer Support Specialist (Swedish & English)(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Moss
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Full-timeWith HomeofficeExperiencedBerlin - Eucalyptus
Customer Support Specialist(m/w/x)
Full-timeWith HomeofficeJuniorBerlin - iwoca
Customer Success Advisor - German speaking(m/w/x)
Full-timeWith HomeofficeExperiencedfrom 30,000 - 38,000 / yearBerlin, Frankfurt am Main - Bella & Bona
Customer Support Specialist (German Speaker)(m/w/x)
Full-timeWith HomeofficeJuniorMünchen, Berlin