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LiveAboard.com BV
9d ago

Customer Support Executive - River Cruise Specialist(m/w/x)

Berlin
Full-timeFreelanceRemoteExperienced

Description

You will use your river cruise expertise to help guests plan dream trips, acting as a vital link between travelers and partners to ensure every booking and inquiry is handled with care.

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Requirements

  • •Previous experience in River Cruise industry
  • •Fluent English and professional communication skills
  • •Analytical and problem-solving abilities
  • •Exceptional attention to detail
  • •Independent and remote teamwork skills
  • •Strong interpersonal and relationship-building skills
  • •Positive attitude and service commitment
  • •Flexibility for weekends and dynamic environments
  • •Experience in remote and independent working
  • •Experience in travel and River Cruises

Tasks

  • •Guide guests in booking their perfect trip
  • •Offer expert recommendations based on guest needs
  • •Liaise between guests and travel partners
  • •Address inquiries and resolve customer issues
  • •Provide critical information to guests and partners
  • •Solve complex inquiries and customer complaints
  • •Maintain high accuracy throughout the order process
  • •Work independently as a remote team member
  • •Collaborate with the team to exceed targets
  • •Cultivate trusting relationships with guests and partners

Languages

English – Business Fluent

Spanish – Basic

French – Basic

German – Basic

Italian – Basic

Benefits

Flexible Working

  • •Remote work
  • •Flexible work schedule
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of LiveAboard.com BV and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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