KnowBe4
Customer Success Manager (Mid Market)(m/w/x)
Full-timeOn-siteExperienced
Berlin
New Job?Nejo!
The AI Job Search Engine
EM
emnifyCustomer Success(m/w/x)
Berlin
Full-timeOn-siteExperienced
Description
You will drive long-term success for DACH-based enterprise clients by acting as a trusted advisor, balancing technical guidance with commercial strategy to maximize the value of the company's IoT platform.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Fluency in German and English
- •Additional languages as a strong advantage
- •Experience in Customer Success, Account Management, Consulting, or related role
- •Ability to translate technical concepts into value
- •Proactive, ownership-driven mindset and problem-solving skills
- •Comfort working cross-functionally and influencing stakeholders
Education
Bachelor's degree
OR
Master's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Manage mid-market and enterprise customer relationships
- •Serve as the primary point of contact
- •Ensure high customer satisfaction and retention
- •Identify growth opportunities within existing accounts
- •Guide customers through complex IoT use cases
- •Monitor customer health and usage metrics
- •Mitigate risks through proactive engagement
- •Advocate for customer needs across internal departments
- •Develop scalable processes and best practices
- •Support the company's DACH region expansion
Tools & Technologies
IoTtelecomSaaS
Languages
German – Business Fluent
English – Business Fluent
Benefits
Informal Culture
- •Flexible, international working culture
Learning & Development
- •Structured onboarding program
- •Enablement program
- •Onsite training
- •Ongoing development
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of emnify and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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- Reonic
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EM
emnifyCustomer Success(m/w/x)
Berlin
Full-timeOn-siteExperienced
New Job?Nejo!
The AI Job Search Engine
Description
You will drive long-term success for DACH-based enterprise clients by acting as a trusted advisor, balancing technical guidance with commercial strategy to maximize the value of the company's IoT platform.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Fluency in German and English
- •Additional languages as a strong advantage
- •Experience in Customer Success, Account Management, Consulting, or related role
- •Ability to translate technical concepts into value
- •Proactive, ownership-driven mindset and problem-solving skills
- •Comfort working cross-functionally and influencing stakeholders
Education
Bachelor's degree
OR
Master's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Manage mid-market and enterprise customer relationships
- •Serve as the primary point of contact
- •Ensure high customer satisfaction and retention
- •Identify growth opportunities within existing accounts
- •Guide customers through complex IoT use cases
- •Monitor customer health and usage metrics
- •Mitigate risks through proactive engagement
- •Advocate for customer needs across internal departments
- •Develop scalable processes and best practices
- •Support the company's DACH region expansion
Tools & Technologies
IoTtelecomSaaS
Languages
German – Business Fluent
English – Business Fluent
Benefits
Informal Culture
- •Flexible, international working culture
Learning & Development
- •Structured onboarding program
- •Enablement program
- •Onsite training
- •Ongoing development
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of emnify and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
emnify
Industry
IT
Description
The company enhances innovative components, bridging telco languages and internet protocols.
Not a perfect match?
- KnowBe4
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